= Subscriber content; or subscribe now to access all American Banker content.

Andrew Kahr

Andrew Kahr is a principal in Credit Builders LLC, a financial product development company, and was the founding chief executive of First Deposit, later known as Providian.

Recent Stories From this Author

Once-'Sticky' Bank Customers Are Coming Unstuck
March 11, 2013 In the past, it was tough for customers to change banks. So, we could charge them—and treat them—pretty much as we...

'Prepaid Card' = Checking Account
March 4, 2013 Characteristics of prepaid cards and checking accounts have converged. This will continue until they are simply different...

Never Mind CFPB – It's OCC and FHFA that Need Commissions
February 25, 2013 When a single official has very great power over a small number of firms such as the megabanks, the result too often is...

Missing from Banks: Sales Culture
February 19, 2013 Many banks have marketing savvy, but few effectively convert prospects into good customers. Gather sample data tracking your...

Want to Keep Your Bank Out of Trouble? Easy, Don't Lie
February 11, 2013 Most of the losses banks have caused and suffered could be greatly reduced or eliminated without relying on complex...

How to Compete Against the Oligopolies
February 4, 2013 Identify the megabanks' overpriced products and services, the customers they can't or won't serve. Use outside infrastructure...

'Customer Centric' Is an Empty Nostrum
January 28, 2013 Yes, an effective sales organization awakens customers to newly perceived needs. But it also markets the products that yield...

Stress Tests? Baloney
January 22, 2013 If you want to avoid catastrophic outcomes, don't rely on stress test models with hundreds of variables. Focus on finding the...

Bankers Can't Sell Insurance, But They Can Sell Protection
January 14, 2013 History shows banks can't compete with agents selling consumers insurance. But credit protection products have been highly...

New Year's Resolution: Rethink Your New Year's Resolutions
January 7, 2013 Make sure each of your bank's initiatives is explicitly designed to eliminate uncertainties as rapidly as possible so any...

'Uncertainty Is Killing Our Bank!' No, Inaction Is
December 31, 2012 Bankers say their decisions and progress are retarded by uncertainty about pending government actions. That's nonsense. Seldom...

What If CRO Meant ‘Chief Revenue Officer’?
December 26, 2012 Sustainable growth requires banks to increase revenue steadily. We've seen we can't achieve this just by raising prices and...

Mobile Banking: A Bonanza (or Bust) for Banks?
December 17, 2012 In the past, bank investment aimed at gaining a proprietary edge through new methods of consumer payment has consistently been...

The Cult of 'Innovation' Can Be Hazardous to Your Bank
December 11, 2012 Innovations can fail catastrophically, as was the case for the mortgage and securitization innovations that precipitated the...

Bankers Must Break the Ice with Regulators and Vice Versa
December 4, 2012 Banks often choose not to bring questions about products, terms and marketing to regulators, citing fear of retribution from...

Stop Subsidizing (and Distorting) the Housing Market
November 27, 2012 Taxpayers should not be paying to increase homeownership or to boost home prices. With interest rates low, lenders can charge...

The Real Threat to Mortgage Lending
November 19, 2012 Instead of pushing to avoid risk retention or liability for future frauds, banks that want to originate and sell mortgages...

How to Lock the Revolving Door
November 13, 2012 Sheila Bair says we should prohibit examiners from quitting to work in the private sector, to keep them from gaining unjustly...

Complex Rules Are Bad Rules
November 6, 2012 Complex rules can be bent to special interests, and invite gaming and unfairness. An example is the exclusion of credit cards...

Don't Expand Uninsured Banking — End It
October 30, 2012 Banking powers, specifically the power to accept demand deposits, should be limited by Congress to institutions qualifying for...