Thomas Bontempo

Director of Digital Banking and Marketing

Thomas Bontempo is the Director of Digital Marketing and Banking at First Niagara Financial Group.  Thomas is an Ecommerce and Marketing Executive with 20 years experience, 14 years in digital design and advertising, creative and technical execution. He has extensive expertise in ecommerce development, online marketing, user-centered design and the execution. His experience spans digital agencies and Fortune 500 companies combining a strong business and creative acumen.

Thomas has been with First Niagara for the last two years. At First Niagara, he is focusing the digital team on the customer, working to make every customer interaction better. Thomas has created a comprehensive strategy/roadmap focused on Marketing, Acquisition, Fulfillment and Service. Working with partners across the bank, First Niagara is executing the digital roadmap now.

Recent Stories From this Author

Integrating Marketing Campaigns across Channels Digital and Non Digital
December 15, 2013 The digital revolution has reshaped how retail banks market and sell. From branches to social media, the telephone to...

Humanizing Your Website: How First Niagara Bank Drove 30% More Customers Online
November 28, 2012 First Niagara Bank had not refreshed their digital experience for four years. The website was viewed as a single channel with...

Humanizing Your Website: How First Niagara Bank Drove 30% More Customers Online
November 28, 2012 First Niagara Bank had not refreshed their digital experience for four years. The website was viewed as a single channel with...