Glen Fest
Recent Stories From this Author
A Cloud Over Bank IT Plans
February 1, 2012 A global hard drive shortage could slow upgrade projects.
Bankers Face Big Balance Sheet Challenges in 2012
January 5, 2012 To succeed this year, banks must balance the near-term need to make loans and the long-term reality that an exodus of low-cost...
It's a Terrific Sound Bite But Is It True?
January 1, 2012 The idea that small business spurs job growth is a powerful, if not biblical, force in economic theory and public policy. But...
Building Up the Bureau
December 1, 2011 Bankers argued for two years that a consumer protection authority would prove fuzzy in practice. Now that it's a reality, many...
ABC News Stalks Bank of America CEO, Who Responds Graciously
November 3, 2011 Brian Moynihan gives an interview on camera, on the spot. ABC dwells on the sidewalk chase. Will bankers who hide their...
The Dodd-Frank Effect
November 1, 2011 Just like the banks they monitor, federal agencies are revamping procedures to meet new legislative demands. It's already...
Making ATMs Accessible
September 25, 2011 Updates to the 20-year-old Americans With Disabilities Act means, for banks, there is a heavy chore ahead.
Friends With Benefits
August 1, 2011 Excited by social media's insight into consumer behavior, banks are gathering data on friends, followers and likes. But...
Hoping to Make Watson Elementary
July 1, 2011 Payments execs are discussing how technology in IBM's supercomputer Watson might revolutionize fraud monitoring or credit...
Smart Strategies for Dumb Phones
July 1, 2011 Banks must balance the urge to make investments for a smartphone world against the needs of today's customers and a...





















