Recent Stories From this Author
Dwolla's Speedy Alternative to ACH
September 30, 2012 Dwolla's upstart settlement service tries to take on ACH.
Citi Aims to Build ID Management Business
July 12, 2012 Citigroup is experimenting with new means of authentication and digital signatures for its customers and piloting an identity...
Open Source's Promise
July 1, 2012 Open source software offers many benefits, including lower cost and faster development times, but it also presents management...
Dynamic Pricing May Be the Key to Customer Retention: Bank of the West
June 28, 2012 The bank hopes to find the right formula to attract the best customers and to deepen relationships with ones it already has.
Customers' Actions Speak Louder than Intentions for Banks, Research Group Says
June 27, 2012 Aite Group has developed what it says is a better metric for calculating customer likelihood to buy products and services from...
Elavon Upgrades Security Software to EMV
June 26, 2012 U.S. Bancorp unit will bring tokens to security suite.
Microsoft's Tablet PC Could Ease Adoption in Branches
June 20, 2012 Microsoft's Surface could pose a formidable challenge to Apple's iPad, but for bankers it presents the prospect of gaining a...
Industry with Few 'Friends' Can Still Leverage Social Media
June 19, 2012 Banks can still use social media to promote their brands and connect to loyal customers without being widely "liked" by their...
Public Cloud or Private? Banks Map a Path Towards Both
June 18, 2012 Deutsche Bank and National Australia Bank are quickly building out internal clouds, but are only dipping their toes in public...
Citi Adds Trade Services to Corporate Mobile Banking
June 13, 2012 Citigroup announced Tuesday that it is adding components of its Trade Advisor product to the CitiDirect BE Mobile banking suite.