Charles Wendel


Charles Wendel is President of Financial Institutions Consulting, Inc. (FIC), a management consulting firm dedicated to providing practical recommendations leading to growth and improved productivity in the financial services sector.

Mr. Wendel has extensive experience both as a banker and consultant. He began his banking career with Citibank as a commercial lender and had also worked as a merchant banker with Schroders and Bankers Trust. His banking background also includes experience in workouts and corporate restructurings.

Prior to founding FIC, Mr. Wendel was a Vice President at Mercer Management Consulting and an Engagement Manager with McKinsey & Co., Inc. He has consulted to money center, regional and community banks, and diversified financial services companies both in the U.S. and around the world. Areas of focus include:

Merger and Acquisition Screening and Valuation
Alliance/Partnership Strategies
Small Business and Commercial Banking Strategy Development
Wealth Management
Process Repositioning and Redesign
Retail Banking

Mr. Wendel has written five books and is a regular contributor to several financial services periodicals, has spoken at many industry conferences, and has appeared on CNN, CNBC, and Bloomberg radio.

Wendel holds an M.B.A. in Finance and Marketing and an M.A. and M.Phil. in English from Columbia University; he received his undergraduate degree from New York University.

Recent Stories From this Author

Applying Big Data to Small Business Banking
July 15, 2014 Leveraging the value of Big Data can improve the effectiveness of small business marketing, increasing productivity and...

Applying Big Data to Small Business Banking for Sales Growth and Risk Management
July 5, 2014 Leveraging the value of Big Data can improve the effectiveness of small business marketing, increase productivity, and grow...

Using Quantitative Metrics to Improve Bank Performance
June 24, 2013 As banks struggle to generate revenue growth, metrics need to change and become more aligned with the new priorities, guiding...

Getting Out of Our Own Way: Why Can’t Banks Deliver What Small Businesses Want?
July 18, 2011 While most banks have a basic understanding of what type of sales and service experience their clients want, whether in the...