Joanna Nifong

EVP, Sr. Small Commercial Loan Administration Manager

Joanna Nifong has been active in the Financial Institutions industry for over 30 years.  She joined BB&T in 2012 as the Senior Small Commercial Loan Administration Manager where she currently manages Small Commercial and Small Business underwriting and portfolio management for the Community Bank. 

Prior to BB&T, Nifong was an EVP and Manager of the Business Banking Credit Services Division for Wells Fargo.  This group provided credit support across the 39 state footprint in the areas of financial statement spreading, underwriting services, and portfolio management activities. The team also provided key business functions such as project management support, operational risk support, and risk governance activities.

The majority of Nifong’s career was spent with Wachovia Bank.  At the time of the Wells Fargo-Wachovia merger in 2009, Nifong was EVP and Chief Operating Officer for Wachovia’s General Banking Group Risk Management team. In this position, Nifong’s group handled a wide variety of business purpose underwriting and portfolio management activities for multiple lines of business.  Her team was also responsible for incentive compensation planning, cost/capacity analysis, project/process management, risk governance, analytics/reporting, team member engagement and customer loyalty. 

Before assuming the role of Chief Operating Officer in 2006, Nifong also served in the following leadership positions: Chief Risk Officer for Small Business Banking, Chief Risk Officer for Consumer Banking, Small Business Banking Division Executive and Senior Loan Administration Manager for various lines of business.

Nifong is Co-Chairperson of BB&T Women’s Leadership Council and is a United Way Cabinet member.  She is also a member of the BB&T Multicultural Committee and a long standing member of the RMA, currently serving on the RMA Small Business Banking Committee.  She participates in a variety of community activities with the primary focus on her church and local schools.  Nifong is married and has two children.

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Centralized and Decentralized Approaches to Underwriting and Portfolio Management
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