Director of Retail Network Strategy
Santander Bank, N.A.
Mark has 11 years of experience in financial services including investments, insurance, mortgage, and commercial and retail banking. He currently is the Director of Retail Network Strategy for Santander US. Current responsibilities include strategic planning and budgeting, staffing allocation and processes, project management and governance, process reengineering, and key initiatives including Universal Banker definition/deployment and omni-channel development.