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More on the Chase overdraft fee story

Posted November 5, 2009 |  By Emily Flitter

Matthew Miller, the man who lost more than $1,400 to Chase in a puzzling series of overdraft fees last month has written to BankThink with an update, which we wanted to share with our readers:

"When I went to my branch two days ago, nearly everyone in line was having a similar problem, but of much lesser magnitude," he wrote in an email. "Two people closed their accounts on the spot.

"The switch from WaMu to Chase was made to appear to be simply a name-change, and the actual services we enjoyed with WaMu would not be altered. Sadly, that is not the case, and I am $1,400+ poorer for my assumption the bank was being forthright in their claims.

"I am going to try one last time today to see if I can get any of the fees reversed, but I am so beat-down by this I may just give up."

| Comments

Comments:
Well take it to Jamie Dimon, Banker of the Year. I'm sure he'll do whatever he can to fix the problem!

Posted by mmknowles on December 10, 2009 at 07:20 AM EDT #


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Written by the journalists at American Banker, as well as the occasional guest, BankThink is about ideas, trends, and other developments in financial services.