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Bank Technology News - Technology Innovation. Business Results.

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Sept. 1, 2010

Cover Story

The FutureNow List 2010

Authentication is the name of the game when it comes to bank security, and every advance in bank technology creates corresponding demand for security. The FutureNow List showcases the state of the art, and state of the industry, in 2010.

Mobile Payments

Joint Venture Aims to Break NFC Logjam

The outlines of the plan are barely sketches at this point, but analysts are evenly divided as to whether the Verizon/AT&T joint venture with Discover and Barclays will be a revolution in mobile NFC payments in the U.S., or fall flat in the face of too many competing interests and too little demand.

Social Media

The New Face of New American Mortgage

Finally a bank that makes good use of FaceBook.

Shifting Gears

Disaster Recovery in the Cloud?

While many firms have balked at using cloud-based continuity because of concerns over added risk or lost control, early adopters say that with the right diligence, the clouds a beneficial contingency particularly if the provider is carefully vetted.

Regulation

The Fed Gets Involved with EMV

Federal Reserve officials are weighing in on what the industry ought to do about EMV and mobile payments.

Plugged IN

BlackHat's "JackPot" Of Bank Tech Scams

The hacked ATMs were just the beginning of what was interesting for bank technologists at Black Hat.

Fraud

Bonneville Bank Banks Signature Debit

Bank's customers in California, Florida and Georgia can't use signature debit; it's just too risky.

iPhone

Mastercard's 'Overwhelming' App

MasterCard's path to the hearts of nascent mobile payments customers are time sensitive opportunities to save money that simultaneously build comfort with using smart phones to make purchases based on actionable information.

Regulation

Ready or Not: The IT Challenges of Dodd-Frank

Following the new rules means creating a new kind of IT department, one which deploys and manages platforms for quicker response and enables the bank to prove its fiscal fitness.

PFM

U.S. Bank Brings Big Tools to Small Biz

U.S. Bank is in the midst of rolling out ScoreBoard, an online reporting tool that enables businesses to monitor their own spending and compare card sales data to other firms.

Going Green

No Rest for Summit's Retired Servers

Servers discarded in the wake of a virtualization project get a new job on the disaster recovery team.

Upgrades

A Core Upgrade For A Core Competency

United Central Bank outsources its core to Fiserv, making the most of its Small Business Administration clientele

Going Green

PNC and TD Expand their Networks

PNC Opens its 84th LEED-certified "Green Branch"

Perspectives

Patrolling the Neighborhood

Wolters Kluwer Financial Services' Tom Leuchtner compares bank IT security to cops "broken windows" theory.

By The Numbers

Paperless Push Sends Customers to Billers

Turning customers on to online banking is a high-priority goal because of the loyalty it engenders, but recent developments in the paperless statement arena have consumers bypassing bank sites to go directly to billers, a trend that endangers banks' loyalty play.

Firing Line

Want Love? Use Tech for Good Not Gouging

Bankers fret about their unpopularity, creating marketing campaigns designed to bolster public opinion, while at the same time continuing the same unseemly business practices consumers hate.

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Back Issues

Cover image

The FutureNow List 2010

Authentication is the name of the game when it comes to bank security, and every advance in bank technology creates corresponding demand for security. The FutureNow List showcases the state of the art, and state of the industry, in 2010.

Cover image

Citi's Japanese Revolution

Unveiled in Japan earlier this year, Citigroup's "smart banking" branch design and strategy integrates the ultimate in self-service branches with plans for seamless connections to anytime mobile, ATM and Internet services. And while Citi's efforts put the future into play all at once, the early read finds thatNorth American banks are also buying into the trends as well.

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Mastering a Mountain of Risk

The industry knows that enterprise risk management solutions must be holistic, but to reap the full benefits of ERM banks must alter cultural attitudes toward risk by linking risk management to business goals, consider new ways to deploy technology, and empower managers to ratchet back risk on a hunch.

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Remaking the Industry

Financial services is evolving at a breakneck pace, these companies are setting it. The 20 Innovators honored in this year's 9th annual The Innovators issue have one thing in common: they represent the kind of risk taking and forward-thinking products and services the American financial services industry needs to leapfrog out of the financial crisis and bring the next level of value to customers.

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The Mobile Tipping Point

2010 will be remembered as the year that implementing mobile banking moved from being a get-on-the-bandwagon trend to table stakes in the American retail financial services market, the year that big banks began to recognize the channel's own legitimacy, and the year that most mid-tier and community banks put mobile banking on their short list of things to get done.