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Bank Technology News - Technology Innovation. Business Results.

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November 2009

FinTech 100

Vendors Turn Lemons into Lemonade

We could begin this article with a recap of the dismal global economy the record number of bank failures. But instead some good news: In a year where there were huge structural changes in financial services, the top 100 financial technology firms saw their revenue grow.

  • Profiles of the Top 10
  • The Top 25 Enterprise Companies in FinTech

  • Mobile

    Vendors Offer New School 'Wrappers'

    New usability-focused rollouts and cross vendor collaborations prep iPhones and Blackberrys for advanced financial services

    Branch Automation

    Capturing Savings On Line

    Teller capture is a bigger IT commitment than branch capture, but the ROI can be more appetizing. And the scanners are getting cheaper, too.

    Transfers

    Online Remittance is a CRM Club for Wells

    Allowing payments to relatives to be executed online boosts self-service for users and fraud prevention for the bank

    Social Media

    TD Tweets About Conversion Outage

    It's online banking integration didn't go as planned. Customers, and the bank, took to Twitter for resolution.

    Security

    HSBC's Pipe Work Sends Texts Down the Drain

    A project to increase capacity likely caused transaction messages to go the wrong people

    Going Green

    GreenChoice Wants to Walk the Walk

    Its internal use of technology compliments its external focus on environmentally friendly finance

    Interview

    AML and Fraud Get Together

    Back office silo busting is the latest trend

    Payments

    Fiserv Adds a Dash of Flexibility to Presentment

    Email and text alerts give consumers bills in a wider array of channels as a CRM play for banks

    Payments

    The End of the World

    As we know it, anyway. 2010 looms large when it comes to securing the payments system infrastructure

    Perspective

    The Semantic Web's the Next Frontier

    Financial firms are starting to apply "Web 3.0" technologies to an array of data challenges

    Online Brokerage
    Scottrade online brokerage - low fees and oustanding support.

    Firing Line

    All Aboard: Time to Invest in PFM

    The newly created Mintuit, and a Citisoft partnership, forecast transactional PFM tools as the hotbed of innovation in retail banking for the next year or so. If your bank doesn't have a plan to integrate a PFM tool into online banking, it's time to get on the bandwagon.

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    Back Issues

    Cover image

    Vendors Turn Lemons into Lemonade

    We could begin this article with a recap of the dismal global economy the record number of bank failures. But instead some good news: In a year where there were huge structural changes in financial services, the top 100 financial technology firms saw their revenue grow.

  • Profiles of the Top 10
  • The Top 25 Enterprise Companies in FinTech

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    The Core of the Matter

    Wanda Guttas, evp at Union Bank, is taking her bank on a journey few in the industry have dared - a four-to-five-year trek to a full-scale core upgrade. As program director for the integrated platform, she and her team of 100-plus people will migrate the $70 billion asset bank from 50 systems that cover checking, customer information, sales and servicing, plus commercial and consumer loans, to Finacle, a single integrated system from India-based tech giant Infosys.

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    The FutureNow List

    As fraud gets more sophisticated, the technology to fight fraud has to fight to keep up. BTN profiles 10 firms that are tapping everything from advanced encryption to social networks to keep financial transactions, consumers, corporate clients and institutions secure

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    The New Generals

    At the low tide of the most dramatic economic cycle most bankers have ever seen, chief risk officers have a lot more to do and a much higher profile than just a year ago. That's making the new CRO a master strategist who's part tech exec, part legal expert, part security guard, part energy consultant and part geopolitical guru.

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    The Future of the Bank Branch

    WaMu's $1 billion experiment in futuristic branch design has come to an ignominious end. The new owner, JPMorgan Chase, is ripping out all 900 and replacing free-standing stations and cash-dispensing machines with bullet-proof teller windows. This scenario highlights a philosophical disagreement in branch design: New, expensive designs and technologies encourage face-to-face customer engagement, providing a uniquely powerful relationship-building channel, while other important voices argue for back-to-basics.