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Process Management Decision Center

Business Process and Technology Management Solutions for Financial Services

POWERED BY AMERICAN BANKER

Genpact-Intelligent Enterprises Powered by Process

Thought Leadership

New Era Of Fundamental Change Calls For Peak Performance

Financial services firms are facing challenges today that are more severe and intractable than any they have encountered before. As they move forward in this new environment, they will likely be forced to accept slower growth and leaner profits. Cost-management alone will not be enough to remove the threat of diminished performance. To succeed in the new era, financial firms will need to significantly upgrade the way they approach the disciplines of process improvement, customer relationship management, and product innovation.

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Process Management
in the News

Helping Banks Get Data from Consumers Who Don't Want to Share
Consumers are sharing more personal information online than ever — but they don't want to share it with banks. A few companies are trying to find a middle ground, helping consumers connect to lenders without exposing even basic contact information until absolutely necessary.

Process Management Decision Center

Your own data is the key to crafting innovative strategies that will help you outcompete even in today's economy. Genpact’s Smart Decision Solutions help you overcome the challenge of attaining real-time, actionable business intelligence from the ocean of available data in your organization.