Process Management Decision Center

Business Process and Technology Management Solutions for Financial Services

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Strategic Planning - Achieving a Competitive Advantage

Even though the financial services industry is gaining strength in 2013 and the economy shows signs of a slow recovery, ongoing uncertainty emanating from Washington will likely continue to create challenges for financial institutions moving forward. Positive signs of economic growth have been offset by debates over the debt ceiling and federal deficit as well as the cost and organizational challenges associated with emerging regulations. Financial institutions are answering the call for greater flexibility and adaptability with new strategies and often new business models to capitalize on emerging opportunities. Download the paper to find out more about strategic planning and achieving a competitive advantage in a landscape of change.

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Process Management
in the News

Helping Banks Get Data from Consumers Who Don't Want to Share

Consumers are sharing more personal information online than ever — but they don't want to share it with banks. A few companies are trying to find a middle ground, helping consumers connect to lenders without exposing even basic contact information until absolutely necessary.

Process Management Decision Center

Your own data is the key to crafting innovative strategies that will help you outcompete even in today's economy. Genpact’s Smart Decision Solutions help you overcome the challenge of attaining real-time, actionable business intelligence from the ocean of available data in your organization.