Wednesday, June 13, 2012

12:00 PM -
Registration Opens

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1:00 PM - 2:30 PM
Pre-Conference Workshop A: Underbanked 101
Nancy Castillo, Manager, U.S. Financial Diaries, CFSI
Vikki Frank, Executive Director, CREDIT BUILDERS ALLIANCE
Hamed Shahbazi, Chairman and CEO, TIO NETWORKS
Joshua Sledge, Manager, Nonprofit Investments, CFSI
Kevin Wright, Vice President, Emerging Markets and Segments Management, US BANK
Steve Zuckerman, President, SELF-HELP FEDERAL CREDIT UNION

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1:00 PM - 2:30 PM
Pre-Conference Workshop B: Underbanked Innovators Practicum
Randy Dotemoto, President, KINECTA ALTERNATIVE FINANCIAL SOLUTIONS
Susan Ehrlich, President, Financial Services, H&R BLOCK
Kimberly Gartner, Senior Vice President, Advisory Services, CENTER FOR FINANCIAL SERVICES INNOVATION
Mike Mondelli, CEO, L2C, INC.
Will Sowell, President & Chief Operating Officer, INGO MONEY, INC
2:45 PM - 4:15 PM
Pre-Conference Workshop C: Findings from the Field-Consumers and Small Dollar Credit
Rob Levy, Director, Research, CENTER FOR FINANCIAL SERVICES INNOVATION
Moderator: Kimberly Manturuk, Research Associate, Center for Community Capital, UNIVERSITY OF NORTH CAROLINA-CHAPEL HILL
Rourke O'Brien, Researcher, PRINCETON UNIVERSITY
Jennifer Romich, Associate Director, West Coast Poverty Center, UNIVERSITY OF WASHINGTON
Leslie Parish, Program Manager, Payday and Small Dollar Loans, CONSUMER FINANCIAL PROTECTION BUREAU
Moderator: Joshua Sledge, Manager, Nonprofit Investments, CENTER FOR FINANCIAL SERVICES INNOVATION
2:45 PM - 4:15 PM
Pre-Conference Workshop D: Thinking Different-The Next Wave of Underbanked Innovators
Chris Bishko, Investment Director, OMIDYAR NETWORK
Mike Harris, Managing Partner, CORE INNOVATION CAPITAL
Richard Levitan, President, NEIGHBORHOOD PAY SERVICES, LLC
Arjan Schütte, Managing Partner, CORE INNOVATION CAPITAL
Arlyn Davich, CEO, PAYPERKS
Scott Saunders, CEO, PAYOFF
Carlton Langley, Founder, OUR SUSU
John Morgan, CEO, MOTOZUMA
Jeff Stewart, CEO, LENDDO
4:30 PM - 5:30 PM
Keynote Address: From Telegrams to Mobile Money: Lessons Learned from 160 Years of Innovation
Stewart A. Stockdale, EVP & President - Global Consumer Financial Services, THE WESTERN UNION COMPANY
5:30 PM - 6:30 PM

Thursday, June 14, 2012

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7:15 AM -
Registration Opens

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7:15 AM - 8:00 AM
Breakfast Briefing
Mike Harris, Managing Partner, CORE INNOVATION CAPITAL
Mike Mondelli, CEO, L2C, INC.
JB Orecchia, CEO, SAVVYMONEY, INC.
Patrice Peyret, CEO, PLASTYC
Arjan Schütte, Managing Partner, CORE INNOVATION CAPITAL

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7:15 AM - 8:00 AM
8:00 AM - 8:45 AM
Chairperson's Welcoming Remarks
José Cisneros, Treasurer, CITY AND COUNTY OF SAN FRANCISCO
Jennifer Tescher, President & CEO, CFSI
8:45 AM - 9:15 AM
Navigating the Path to Quality in the Financial Services Marketplace
Romy Parzick, Head of Customer Impact Initiatives, NETSPEND
Companies Making Compass Commitments To Be Announced
9:15 AM - 9:45 AM
Keynote Address
David Silberman, Acting Associate Director, Research, Markets, and Regulations, CONSUMER FINANCIAL PROTECTION BUREAU
10:15 AM - 10:45 AM
Keynote Address: The State of Credit 2012
Steve Wagner, President, Consumer Information Solutions, EXPERIAN
10:45 AM - 11:15 AM
Keynote Address: From Then to “Now”: One Bank’s Journey to Serve the Underserved Consumer
John Owen, Senior EVP, Consumer Services, REGIONS FINANCIAL CORPORATION
11:15 AM - 12:00 PM
California Dreamin': How Local Consumers are Using Innovative Products to Achieve Their Financial Dreams
Haydeé Moreno, Vice President and Director, MICRO BRANCH, A DIVISION OF SELF-HELP FEDERAL CREDIT UNION
Freddie Seba, VP, Business Development, NEXXO FINANCIAL CORPORATION
Sarah Livnat, Senior Director, Product, PROGRESO FINANCIERO
Anne Stuhldreher, Senior Program and Communications Manager, THE CALIFORNIA ENDOWMENT
12:00 PM - 1:00 PM
12:00 PM - 1:30 PM
Industry Innovation Lunch: The New Non-Prime Consumer
Mike Cook, Executive Vice President, CLARITY SERVICES, INC.

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12:00 PM - 1:30 PM
Industry Innovation Lunch: The Unscoreable...It's Not Who You Think
Barrett Burns, President & Chief Executive Officer, VANTAGESCORE SOLUTIONS LLC
Quentin Cottrell, Small Business Owner

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1:00 PM - 1:45 PM
1:45 PM - 2:30 PM
Track: Embrace Inclusion View Track The Next Frontier? Social Media and the Underbanked Borrower
Gary Kremen, CEO and Founder, SOCIOGRAMICS
Mark Hookey, Founder, DEMYST.DATA
Moderator: Joshua Turnbull, Managing Consultant, Advisory Services, CENTER FOR FINANCIAL SERVICES INNOVATION
1:45 PM - 2:30 PM
Track: Build Trust View Track Designer Disclosures: Leading Consumers to Success
David Newville, Senior Policy Analyst, CENTER FOR FINANCIAL SERVICES INNOVATION
José Quiñonez, Executive Director, MISSION ASSET FUND
Madeline Fernandez, Chief Customer Officer, GREEN DOT CORPORATION
1:45 PM - 2:30 PM
Track: Promote Success View Track At Your Service: Innovative Strategies for Creating a Customer Service Culture
Joseph Coleman, President, RITECHECK
Lisa Henken, VP Customer Experience, NETSPEND CORPORATION
Ed Sheerins, Vice President, Head of Branch Administration, CARVER FEDERAL SAVINGS BANK
1:45 PM - 2:30 PM
Track: Create Opportunity View Track Credit+: Innovations in Linked-Credit Products
Nick Bourke, Project Director, Financial Security Team, THE PEW HEALTH GROUP
Trent Sorbe, President, TANDEMMONEY
Roy Sosa, Founder and CEO, MPOWER VENTURES
2:40 PM - 3:25 PM
Track: Create Opportunity View Track Raise the Roof: How Regions Bank Began Offering a Suite of Products for the Underbanked Consumer
George Hodges, Managing Partner, NEW MARKET PARTNERS
Bill Simpson, SVP, Head of Now Banking, REGIONS BANK
Tracy Jackson, Vice President, Consumer Lending Product Management, REGIONS BANK
2:40 PM - 3:25 PM
Track: Build Trust View Track Connecting with the Consumer: Branding Strategies for Building Trust with the Underbanked Consumer
Karen Andres, Director of Research, Insights & Analytics, CFSI
Jim Higgins, Chief Marketing Officer, GRAFICO
Steven Donaldson, Principal, RADIANT BRANDS
Tony Chang, Head of Prepaid Marketing, VISA
2:40 PM - 3:25 PM
Track: Promote Success View Track Encouraging Saving through Behaviorally-Informed Product Design
Sarika Abbi, Director Ideation, DOORWAYS TO DREAMS (D2D) FUND, INC.
Priya Haji, CEO & Co-Founder, SAVEUP
Jayson Halladay, Co-Founder, PIGGYMOJO
Monica SanMiguel, Program Manager, Advisory Services, CENTER FOR FINANCIAL SERVICES INNOVATION
2:40 PM - 3:25 PM
Track: Embrace Inclusion View Track The Changing "Face" of Banking: Re-Imagining the Consumer Banking Experience
Alex Sion, Financial Services Center of Excellence for SapientNitro, and Partner/Advisor, MOVENBANK
Dan Schatt, GM, Financial Services Innovations, PAYPAL
Meyer Malka, Co-Founder, LEMON.COM
4:00 PM - 5:30 PM
Track: Embrace Inclusion View Track Strategies for Serving Underbanked Consumers Where They Are: A Tale of Two Credit Unions
Peter Alvarez, Emerging Markets Manager, REDSTONE FEDERAL CREDIT UNION
Karen Andres, Director of Research, Insights & Analytics, CFSI
Kevin Parks, President & CEO, CENTRIS FEDERAL CREDIT UNION
4:00 PM - 5:30 PM
Track: Build Trust View Track Putting the Consumer First: Designing, Delivering, and Identifying Quality in Prepaid
Mick Conlin, SVP, META PAYMENT SYSTEMS
Donna Ortega, Program Manager, Income Impact Area, AARP FOUNDATION
Romy Parzick, Head of Customer Impact Initiatives, NETSPEND
Kirsten Trusko, President, NETWORK BRANDED PREPAID CARD ASSOCIATION
Bob Hunt, Vice President And Director, Payment Cards Center, FEDERAL RESERVE BANK OF PHILADELPHIA
Frank Kaplan, SVP Business Development, NETSPEND CORPORATION
Carol Lee Mitchell, Vice President – Senior Business Leader, MASTERCARD WORLDWIDE
Lisa McFarland, Head of Consumer Prepaid Products, VISA INC.
4:00 PM - 5:30 PM
Track: Promote Success View Track Dial M for Money: Mobile Opportunities for the Underbanked
Bill Barhydt, President & CEO, M-VIA
Paul Breloff, Managing Director, ACCION VENTURE LAB
Drew Edwards, CEO, CHEXAR NETWORKS
Jeanne Hogarth, Consumer Research, Consumer & Community Affairs, FEDERAL RESERVE BOARD
Michelle Jun, Senior Attorney, CONSUMERS UNION
John Tantum, Executive Chairman, WIPIT
4:00 PM - 5:30 PM
Track: Create Opportunity View Track Empowering Consumers, Empowering Lenders: Shifts in Consumer Credit Decisioning
Corey Stone, Assistant Director, Credit Information Markets, CONSUMER FINANCIAL PROTECTION BUREAU
Moderator: Joshua Turnbull, Managing Consultant, Advisory Services, CENTER FOR FINANCIAL SERVICES INNOVATION
Robert Annibale, Board of Directors, CENTER FOR FINANCIAL SERVICES INNOVATION, and Global Director, CITI MICROFINANCE & COMMUNITY DEVELOPMENT
Ryan Guthrie, Alternative Data Business Leader, EQUIFAX, INC
Moderator: Eric Lindeen, Marketing Director, ZOOT ENTERPRISES
5:30 PM - 6:30 PM
Networking Reception

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Friday, June 15, 2012

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7:00 AM -
Registration Opens

Sponsored by:

7:30 AM - 8:30 AM
Roundtable Cafe

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7:30 AM - 8:30 AM
Track: Roundtable Café View Track Public-Private Partnerships to Promote Electronic Payroll (Compass Principle: Embrace Inclusion)
Jacob DuMez, SAN FRANCISCO OFFICE OF FINANCIAL EMPOWERMENT
7:30 AM - 8:30 AM
Track: Roundtable Café View Track Two New Innovative Approaches to Help Unbanked Individuals Connect to Banking in Meaningful and Productive Ways (Compass Principle: Build Trust)
I-Hsing Sun, NYC DEPARTMENT OF CONSUMER AFFAIRS OFFICE OF FINANCIAL EMPOWERMENT
7:30 AM - 8:30 AM
7:30 AM - 8:30 AM
Track: Roundtable Café View Track Building Behavioral Economics Into Financial Product Design – VOTERS CHOICE for Promote Success
Rebecca Rouse, INNOVATIONS FOR POVERTY ACTION
7:30 AM - 8:30 AM
Track: Roundtable Café View Track Latino and Immigrant Access To Financial Services (Compass Principle: Embrace Inclusion)
Marisabel Torres, NATIONAL COUNCIL OF LA RAZA
7:30 AM - 8:30 AM
Track: Roundtable Café View Track Designing UDAAP-Proof Products (Compass Principle: Build Trust)
Barak J. Sanford, Managing Director, PROMONTORY FINANCIAL GROUP, LLC
7:30 AM - 8:30 AM
Track: Roundtable Café View Track The Use of Alternative Data in Credit Risk Decisions for the Underbanked – VOTERS CHOICE for Embrace Inclusion
Jeffrey Feinstein, PhD, Sr. Director of Analytic Strategy, LEXISNEXIS
7:30 AM - 8:30 AM
7:30 AM - 8:30 AM
Track: Roundtable Café View Track Rapid Prototyping for the Underbanked (Compass Principle: Promote Success)
Ben Knelman, Founder & CEO, JUNTOS FINANZAS
7:30 AM - 8:30 AM
7:30 AM - 8:30 AM
8:30 AM - 8:45 AM
8:45 AM - 9:15 AM
Keynote Address: Customer-Centric Innovation in a Changing World
Deborah Hopkins, Chairman of Venture Capital Initiatives and Chief Innovation Officer, CITI
9:15 AM - 10:15 AM
Core Innovator’s Challenge
Mike Harris, Managing Partner, CORE INNOVATION CAPITAL
Arjan Schütte, Managing Partner, CORE INNOVATION CAPITAL
10:15 AM - 10:45 AM
10:45 AM - 11:45 AM
Credit in the Spotlight: What Makes a High Quality Small Dollar Loan?
Rachel Schneider, Senior Vice President, Insights & Analytics, CFSI
Ryan Gilbert, Chief Executive Officer, BILLFLOAT, INC.
Douglas Merrill, Founder and CEO, ZESTCASH
Paul Leonard, California Director, CENTER FOR RESPONSIBLE LENDING
11:45 AM - 12:00 PM
Chairperson’s Closing Remarks
Jennifer Tescher, President & CEO, CFSI