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Mobile Avengers

Gamification is coming to mobile banking, and to the 6th Annual Mobile Banking and Commerce Summit. This year’s conference will offer a great overview of how games are being used in financial services and give attendees first-hand experience with mobile gaming as you battle head-to-head with fellow attendees playing Mobile Avengers.

Conference Agenda

Sunday, June 10, 2012

12:00 PM -
Registration Opens
1:30 PM - 2:30 PM
WORKSHOP A: Harnessing the Power of Mobility - The Applications that will take your Mobile Offerings to the Next Level
Workshop Leader: Charles Herel, Director of Product Marketing, KONY

Sponsored by:

2:30 PM - 4:00 PM
WORKSHOP B: Principles of Creating a Transformational Tablet Experience
Workshop Leader: Prashant Agarwal, VP, Business Design, FJORD USA
Workshop Leader: Alfred Lui, Service Design Lead, FJORD USA
Workshop Leader: Olof Schybergson, CEO, FJORD
4:00 PM -
Chairman's Opening Remarks
Penny Crosman, Editor in Chief, BANK TECHNOLOGY NEWS
4:15 PM - 5:00 PM
Opening Keynote
Jane McGonigal, Ph.D., Director of Games Research & Development, INSTITUTE FOR THE FUTURE
5:00 PM - 5:45 PM
Mobile: The End of the Beginning
Neff Hudson, AVP for Emerging Channels, USAA
5:45 PM - 7:00 PM
Welcome Reception

Monday, June 11, 2012

Click on any of the track details below to view a detailed explanation
Mobile Banking Lessons and Opportunities Mobile Commerce
7:30 AM - 8:15 AM
Continental Breakfast and Registration
7:30 AM - 8:15 AM
Breakfast Briefing: Have Phone, Will Buy - Trends and Opportunities in Mobile
Moderator: Catherine Graeber, Founder, SWIMMING UPSTREAM
Panelists: Chris Battles, Head of Product Management, INTUIT SMALL BUSINESS
John Flora, Director of Product Management, Mobile Solutions, INTUIT FINANCIAL SERVICES
Omar Green, Director of Strategic Mobile Initiatives, INTUIT INC.

Sponsored by:

8:15 AM -
Chairman’s Opening Remarks
Penny Crosman, Editor in Chief, BANK TECHNOLOGY NEWS
8:30 AM - 9:15 AM
Tablets: The Ultimate Mobile Banking Experience
Alejandro E. Carriles, Executive Vice President | Director, Digital Channels Development, BBVA COMPASS
9:15 AM - 10:00 AM
Unleashing the Digital Potential for Banking
Mark Jamison, Managing VP, Capital One Digital Labs, CAPITAL ONE
10:15 AM - 10:45 AM
Networking Break in the Exhibit Hall
10:45 AM -
Announcement of Mobile Banker of the Year Award
10:50 AM - 12:00 PM
Mobile Solution Provider of the Year Showcase

Featured Presenters:

12:00 PM - 1:30 PM
Networking Lunch
12:00 PM - 1:30 PM
Industry Innovation Lunch: The Mobile Payments Ecosystem and Key Elements for Success
Matt Friend, Managing Director, Accenture Payment Services, North America, ACCENTURE
Neil Hickey, Accenture Mobility, Financial Services North America Lead, ACCENTURE

Sponsored by:

12:00 PM - 1:30 PM
Industry Innovation Lunch: Global Innovation in Mobile Payments & Commerce - Lessons for Bankers
Kumail Tyebjee, Senior Principal, Mobility Practice, INFOSYS CONSULTING

Sponsored by:

1:30 PM - 2:15 PM
Track: Mobile Banking Lessons and Opportunities View Track Understanding the Mobile Banking User
Eric Mac Nicoll, Director, Internet and Mobile Business Solutions Engineering, DESJARDINS FINANCIAL GROUP
Kristen Rankin, Group VP, Mobile Channel Manager, SUNTRUST BANKS, INC.
Michael Yurochko, SVP, Mobile Design & Innovation Studios, JP MORGAN CHASE & CO.
1:30 PM - 2:15 PM
Track: Mobile Commerce View Track Monetizing the Convergence of Social and Mobile Payments
Moderator: Campbell Edlund, President, EMI STRATEGIC MARKETING
Panelists: Brian Hamilton, VP, SMB Commerce, VERIFONE
Russell Hamilton, Global Business Development, VISA, INC.
Chris Mahl, Chief Revenue and Strategy Officer, LEVELUP
2:15 PM - 3:00 PM
Track: Mobile Banking Lessons and Opportunities View Track Exceptional Adoption From Best Practice Mobile Marketing
Moderator: Kelly Rodriguez, Director, Strategy & Planning, Mobile Solutions, FISERV
Drue DeMatteis, Director of eChannels & Interactive Marketing, FIRSTMERIT BANK
Kip Renaud, Online Banking Bill Pay and Mobile Manager, DELTA COMMUNITY CREDIT UNION
Christopher Peper, VP, Mobile Channel Manager, US BANK
2:15 PM - 3:00 PM
Track: Mobile Commerce View Track Mobile Person to Person Payments
Paul Grill, Partner, FIRST ANNAPOLIS CONSULTING
Brian Pearce, Head of Retail Mobile Channel, WELLS FARGO
3:00 PM - 3:30 PM
Networking Break
3:30 PM - 4:15 PM
Track: Mobile Banking Lessons and Opportunities View Track Offering New Features to Corporate Mobile Banking Customers
Michele Dutcher, VP, Commercial Card Product Manager, WELLS FARGO
Will Decker, Mobile Services Manager, WELLS FARGO
3:30 PM - 4:15 PM
Track: Mobile Commerce View Track Mobile Incentives and Loyalty Offers
Dickson Chu, SVP, Merchant Solutions, LIVINGSOCIAL
4:15 PM - 5:00 PM
Track: Mobile Banking Lessons and Opportunities View Track Mobile Remote Deposit Capture: Driving Profitability and Customer Retention
Mary Monahan, EVP, Research Director, JAVELIN STRATEGY AND RESEARCH
Patrice Peyret, CEO, PLASTYC
4:15 PM - 5:00 PM
Track: Mobile Commerce View Track Are you Ready for the Next Wave? Preparing for a World of Connected Devices
Moderator: Paul Bridgewater, Group Executive, Global Product, TSYS
Michael Niczyporuk, Head of Strategy, Mobile and Emerging Channels, CAPITAL ONE FINANCIAL
Phillip Rogers, VP, Mobile Channel Management, SILICON VALLEY BANK
Jim Stapleton, Chief Sales Officer, ISIS
5:00 PM - 5:30 PM
Integrated Mobile Payment and Commerce Opportunities
Moderator: Allen Merrill, President, Global Financial Services, KURT SALMON
Panelists: Steve Cretney, Chief Information Officer, LANDS' END
Kathryn Cullen, Senior Partner, KURT SALMON RETAIL AND CONSUMER PRODUCTS GROUP
Tim McCauley, Senior Director, Mobile Commerce, WALGREEN'S
5:30 PM - 7:00 PM
Reception in the Exhibit Hall

Tuesday, June 12, 2012

7:30 AM - 8:15 AM
Breakfast Briefing: Why Mobile Banking is Key to Capitalizing on the Mobile Payments Opportunity
Carl Tsukahara, CMO, CLAIRMAIL

Sponsored by:

8:00 AM - 8:30 AM
Continental Breakfast
8:30 AM - 9:15 AM
The Mobile Wallet Panel
Moderator: Robert Voth, Managing Partner, CTPARTNERS
James Anderson, Group Head and SVP, Mobile and Emerging Payments, MASTERCARD WORLDWIDE
Stefan Happ, GM of Online and Mobile North America, AMERICAN EXPRESS
Dan Schatt, GM, Financial Services Innovations, PAYPAL
Jim Stapleton, Chief Sales Officer, ISIS
9:15 AM - 10:00 AM
Research Panel: Consumer Behavior, Forecasts and What this Means for your Mobile Roadmap
Moderator: Rob Levy, Research Director, CENTER FOR FINANCIAL SERVICES INNOVATION
Jeanne Hogarth, Consumer Research, Consumer & Community Affairs, FEDERAL RESERVE BOARD
William McCracken, CEO, SYNERGYSTICS RESEARCH CORPORATION
Michael McEvoy, Managing Director, ATH POWER CONSULTING
10:00 AM -
Maximizing your Conference Experience
Adam Reinbach, EVP, Marketing Services, SOURCEMEDIA
10:00 AM - 10:15 AM
Announcement of the Mobile Payments Solution Provider of the Year
10:15 AM - 11:00 AM
Networking Break in the Exhibit Hall
11:00 AM - 11:45 AM
Defeating Mobile Malware
Markus Jakobsson, PhD, Principal Scientist, Consumer Security, PAYPAL
11:45 AM - 12:30 PM
Early-Stage Investing in Mobile Financial Services: Trends and Innovations to Come
Moderator: Jim Hale, Founding Partner, FTV CAPITAL
Jay Bhattacharya, Founder and CEO, ZIPMARK