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KEYNOTE ADDRESS: BREAKING A LITTLE GLASS

Albert Einstein said: “Insanity: doing the same thing over and over again and expecting different results.” Said another way: “If we want to significantly boost small business revenue and bank productivity, then we gotta break a little glass,” particularly when our change-avoidant institutions seem to be made shatter-proof! Ginger Siegel, veteran of five successful large-scale change efforts and beginning a sixth, will share strategies she has used successfully to launch change and accelerate results, including…

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