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Thursday, November 8, 2012

12:30 PM - 1:30 PM

INDUSTRY INNOVATION SESSION LUNCH PRESENTATION: 2012 STUDY EXPLAINS WHY BANKS FAIL TO SEIZE SMB PAYMENTS OPPORTUNITY

Paula Barrington, SVP, Treasury Management Services, BOK FINANCIAL
BC Krishna, CEO, MINERALTREE
Chrystal Pozin, Managing Director, TREASURY STRATEGIES
Bryan Walley, SVP Treasury Services, CITY NATIONAL BANK
Todd Hollander, Executive Vice President, Business Banking Group, UNION BANK, N.A.

Sponsored by:
   

ROOM: TBD

The Treasury Strategies 2012 SMB benchmarking study collects insights from over 50 banks and provides a provocative new perspective into the effectiveness of existing small business payments offerings and why financial institutions have failed to seize the well-recognized opportunity in SMB payments.

This unique panel will present qualitative and quantitative data combined with case studies, and a lively discussion with industry analysts, bank executives, and SMB practitioners.

Topics will include:

  • How well do banks believe they are meeting SMB payment needs?
  • What are the greatest opportunities to differentiate SMB products and services?
  • What are the greatest obstacles to delivering SMB specific solutions?
  • What’s most important to small business customers?
  • What does best-in-class service actually look like?

All attendees will receive a copy of the complete survey findings.

Note:  Lunch will be served during the sessions and attendance will be guaranteed to the first 60 registrants. You may register at the conference registration counters.

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