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Venue


The Crowne Plaza
Times Square Manhattan
1605 Broadway
New York, NY 10019

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Monday, December 3, 2012

1:30 PM -

KEYNOTE ADDRESS

Theresa McLaughlin, Chief Marketing Officer, CITIZENS FINANCIAL GROUP

In an era of slow growth and declining confidence in banks, RBS Citizens Financial Group has taken steps to win business and improve trust and reputation through developing a culture of a high performing and engaged workforce that is committed to delivering a differentiated customer experience.

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