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Sunday, March 21, 2010

9:00 AM - 12:00 PM

ACA WORKSHOP: ADVANCED SKIPTRACING AND CYBERTRACKING

Ron L. Brown, President and CEO, CSI GROUP

Advanced Skiptracing and Cybertracking provides advanced training on finding the information necessary to locate consumers while staying in compliance with the Fair Debt Collection Practices Act (FDCPA). Examine the work of the skiptracer and the cybertracker and explore the tools and techniques that today’s technology provides for cybertracking. Participants analyze skiptracing problems, find creative solutions and learn what cybertracking can do for an agency’s bottom-line.

Who Should Attend:  Collection professionals who are responsible for making day-to-day calls or frontline supervisors who are in contact with the consumer regarding past due accounts.

Seminar Objectives:

  • Learn advanced skills for effective skiptracing.
  • Understand and identify the federal laws that regulate skiptracing activity.
  • Locate sources of information to aid in skiptracing and cybertracking.
  • Recognize how modern technology aids the skiptracing process.

Prerequisites: None.

Seminar  Instructor: Ron L. Brown, President and CEO, CSI Group

Earn PDUs!
Participants receive 1.5 professional development units (PDUs) by attending this half-day seminar from Campus ACA.

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