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Monday, March 22, 2010

4:00 PM - 4:45 PM
Track: STRATEGY Concurrent Track View Track

SUSTAINING VENDOR PERFORMANCE IN A NEGATIVE MACROECONOMIC ENVIRONMENT

Moderator: Sean McVity, Managing Partner, GARNET CAPITAL ADVISORS, LLC
Panelist: Mike Goins, Senior Manager, CHRYSLER FINANCIAL
Panelist: Kevin M. O'Donnell, Agency Manager, WELLS FARGO
Panelist: Ken Muldowney, Vice President, REGIONS BANK

  • Preventing liquidation erosion on outsourced portfolios with special programs or program changes
  • Sustaining and/or reducing customer complaint levels in a height end time of anxiety
  • Creating a mutually beneficial relationship - vendor stays expense neutral to positive and creditor holds liq rates constant or better
  • Vendor compliance reviews - fiscal oversight in difficult times, how often and to what depths

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