Track: STRATEGY Concurrent Track
Monday, March 22, 2010
This interactive panel discussion will focus on how advanced credit risk techniques can be applied throughout the consumer lifecycle to decrease the probability of default and to improve collections success. Our panel of experts will cover:
- The importance of sharing consumer information across the credit lifecycle to enable consistent policy;
- How efficient credit risk policy development can enable smarter originations, resulting in fewer accounts defaulting; and
- How collecting the right consumer information at the beginning of the lending relationship can enable more effective collection on defaulted funds.
Each presenter will discuss the challenges and opportunities from their perspective.
Key Take-Aways:
- Tools that can assist in collecting the right data at the beginning of the credit lifecycle
- Methods for decreasing the time necessary to update credit risk policy
This panel discussion will outline the current trends in the debt settlement industry and provide an update on legislative and regulatory proposals which may impact the industry going forward. Panelists representing the two debt settlement trade associations, USOBA and TASC, the debt buying industry and credit issuers will provide insight into how to effectively identify consumers enrolled in debt settlement programs, and how to leverage this highly motivated and profitable segment of debtors to increase collections and recoveries utilizing proven strategies and emerging technologies.
- Preventing liquidation erosion on outsourced portfolios with special programs or program changes
- Sustaining and/or reducing customer complaint levels in a height end time of anxiety
- Creating a mutually beneficial relationship - vendor stays expense neutral to positive and creditor holds liq rates constant or better
- Vendor compliance reviews - fiscal oversight in difficult times, how often and to what depths

