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USING QUANTITATIVE METRICS TO IMPROVE BANK PERFORMANCE

As banks struggle to generate revenue growth, metrics need to change and become more aligned with the new priorities, guiding banker action and providing an effective feedback mechanism to achieve proper performance. Performance management systems have been around for decades but rarely have they been properly, if at all, implemented. At many banks the analytic focus is out of synch with reality, often directing banker action away from strategic priorities or setting goals that are…

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