FIVE THINGS YOU NEED TO KNOW BEFORE YOU START A DIGITAL BANK
Chris Skinner, Chairman, FINANCIAL SERVICES CLUB
Too many banks are investing in the wrong things. They have made assumptions about what customers want, where technology is going, how banking works and how all these things come together as a customer proposition. But many of these assumptions are wrong. As a result many banks will start their Digital Bank operations again from scratch in a few years, writing off millions in investments in the wrong things. This presentation will tell you the five things you need to know before you start a Digital Bank. If you know these five things, you’ll get it right. Alternatively, go ahead and waste your dollars.