COMMUNITY BANK AS INNOVATOR - INDEPENDENCE DEVELOPING ‘MOBILE FIRST’ TECHNOLOGY DRIVEN STRATEGIES
Gordon A. Baird, Chief Executive Officer, INDEPENDENCE BANCSHARES, INC.
Independence Bancshares is one of the banks making the transition from old world legacy systems and customer service models to the new world of customer-centric, digital channel-prioritized products and services. The company's leadership believes that mobile and streamlined processing capabilities are critical to the success of future community- and larger-banking initiatives. Independence strives to lead the market with exceptional customer service and technology driven products and wants to bring other community and midsize banks in along the way.