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8:00 a.m.
Registration and Breakfast
Breakfast sponsored by:

9:00 a.m.
Introduction By ESRA Chairman
Bill Brice, ESRA Conference Chair / CEO AlphaTrust
David Brinkman, ESRA Chairman / CEO AssureSign

9:15 a.m. (VA MCLE approved)
E-Sign 101 – Questions, Answers, and Best Practices
Margo Tank, Partner, Buckley Sandler LLP
David Whitaker, Counsel, Buckley Sandler LLP
Margo Tank and David Whitaker, the principal authors of both The Law of Electronic Signatures and SPeRS (Standards and Procedures for electronic Records and Signatures), will kick off the conference by providing an overview of key laws governing online and mobile transactions.

Between them, Margo and David have over thirty years of experience advising clients on a wide variety of eCommerce products and services, including electronic lending and leasing, online banking, electronic funds transfers, money transmission, mobile payments, and electronic contracting. They will answer questions like:

  • What kinds of transactions are covered by the electronic signature laws?
  • What are the key exceptions, and are they really exceptions?
  • How do I get effective consent from consumers to use electronic records and signatures?
  • How do I effectively deliver and display electronic records?
  • What is an electronic signature, how is it created, and what do I have to prove to enforce it?
  • What do I have to do to manage and protect the records so they will be admissible in court?
  • What are the regulators saying about special considerations for mobile apps and handheld devices used in transactions like electronic payments and in-person loan applications?

10:00 a.m.
Keynote: Risk and Reward For eSignature – Cisco Systems
Steven Harmon, Senior Director of Legal Services, Cisco Systems
Steven will present the full analysis Cisco completed prior to rolling out a global eSignature Program. He'll discuss the risk analysis they made. He'll also cover Cisco's ROI calculations and their implementation experience.

10:40 a.m.
Morning Break
Sponsored by:

11:00 a.m. (VA MCLE approved)
E-Sign 102 – Identity & Authentication: How and Where to Apply To An eSignature Process
Moderator: Mike Laurie, VP Product Strategy, Silanis
Dan Combs, CEO, eCitizen Foundation
Frank Zacherl, Partner, Shutts and Bowen
Join Frank Zacherl and Dan Combs to learn about how identity and authentication are being handled in e-signed transactions today in the financial services industry. Dan brings his industry experience helping companies and standards bodies develop policies and practices in the area of online identity and authentication. Frank Zacherl is a seasoned trial lawyer who will discuss his experience in resolving legal disputes in e-commerce as well e-signature transactions for insurance companies.

Current practices and future developments will be covered as well as what happens in the real-world situation of resolving disputes in and out of court. Everyone always wants to know if an e-signature was really applied by the signer and if their identity was clearly established. Issues of fraud and non-repudiation will also be covered. A moderated Q&A will answers key issues as well include questions from the audience. The session will be moderated by Michael Laurie, a founding member of ESRA.

11:45 a.m. (VA MCLE approved)
E-Sign 103 - Compliance: Understanding eSignature on Mobile Platforms
Gregory T. Casamento, Partner, Locke Lord
John Fraser, Vice President, Technology and Operations Services, US Bank
Patrick J. Hatfield, Partner, Locke Lord
Through a panel discussion of experienced mobile platform experts, this session will highlight the challenges that exists to completing transactions using electronic signatures on mobile devices, providing disclosures via mobile devices, and completing e-delivery through mobile devices. Panelists will discuss how to mitigate the challenges, issues and risks with using mobile.

12:30 p.m.
Sponsored by:

1:30 p.m.
Case Study 1:
Best Practices for Implementing E-Signatures in Large Organizations

Giovanni Moro, VP and Product Manager, Wholesale Document Exchange, Wells Fargo
Across a large organization's various lines of business and service channels, processes vary extensively and the number of instances of document exchange with customers can be staggering. In this session, hear from Wells Fargo's Giovanni Moro, Vice President and Product Manager of the bank's Wholesale Collaboration Platform. He will present pragmatic learnings and best practices from the bank's e-signature initiative. Learn how Giovanni's e-signature team designed a single electronic signature solution across the bank's operations despite dozens of LOBs, a plethora of document originating locations, hundreds of customer-facing websites and countless business processes. Giovanni will share objectives, strategy and the approach that accommodated the diversity of the bank's LOBs, while also keeping integration costs under control.

2:15 p.m.
Case Study 2:
ADP: Integrating eSignatures in Global Sales Operations Across Diverse Product Lines

Suzette Godwin Romer, Director, ES Worldwide Sales Operations, Automatic Data Processing, Inc.
ADP is one of the world's largest providers of business outsourcing and human capital management solutions serving 600,000 clients in 125 countries. ADP has worked with eSignature since 2007 and has expanded its use throughout the enterprise serving diverse business units. Suzette is responsible for electronic signature strategy and solutions for over 6,500 sales and sales leadership associates at ADP. In this session Suzette with share ADP's history, results, best practice and future plans for electronic signature process automation across their global enterprise.

3:00 p.m.
Afternoon Break
Sponsored by:

3:30 p.m.
Case Study 3
RouteOne: Collateralization and Securitization of Electronic Financial Assets

Dan Doman, VP and General Counsel, RouteOne
Dan will review the special requirements for dealing with electronic financial assets under UCC-9 and other laws and regulations as well as their real work experience with the same. RouteOne is a complimentary web-based credit application management system that provides dealers and finance sources the ability to manage their full book of business from a single portal. RouteOne is owned by Ally Financial, Ford Motor Credit, TD Auto Finance, and Toyota Financial Services.

4:15 p.m. (VA MCLE approved)
E-Sign Legal and Regulatory Review – New Developments (Closed Door Session – No Press)
Kevin Hatton, Director, e-file Provider Program Management, Internal Revenue Service
Noerena Limon, Policy Analyst, Office of Mortgage Markets & Office of Installment & Liquidity lending Markets, Consumer Financial Protection Bureau
Lisa Saunders, FHA
Brian Webster, Originations Program Manager, Mortgage Markets Research, Markets & Regulations, Consumer Financial Protection Bureau
Jacob Williams, eBusiness Manager, Wells Fargo Home Mortgage
Perspectives from the CFPB on electronic transactions—challenges and opportunities.

5:00 - 7:00 p.m.
Sponsored by:


8:00 a.m.
Registration and Breakfast
Breakfast sponsored by:

9:00 a.m.
ESRA Keynote Panel: eSignatures and eRecords in the Courtroom: A View From The Bench
Honorable Paul W. Grimm, U.S. District Judge, U.S. District Court for the District of Maryland
Honorable John M. Facciola, United States Magistrate Judge, U.S. District Court for the District of Columbia
Honorable Paul W. Grimm, U.S. District Judge, U.S. District Court for the District of Maryland and Honorable John M. Facciola, United States Magistrate Judge, U.S. District Court for the District of Columbia will discuss their perspectives and experience with electronic records and electronic signature from the bench. In particular they will cover:

  • Laying a proper foundation for admitting electronic records into evidence
  • Proving up intent and authentication in electronic signature processes
  • Emerging issues in electronic evidence

9:45 a.m.
International Panel: Going Global: International E-Signatures Frameworks
Moderator: Ken Moyle, Chief Legal Officer, DocuSign
Gérard Galler, Policy Officer, European Commission (Brussels)
Marcos Nader, CEO, Comprova (São Paulo)
Jane Winn, Professor of Comparative Law, University of Washington
As companies begin to roll out their electronic transactions across the globe, they are faced with a multitude of new questions and challenges. Our panel of international legal and policy experts will help sort through myths and realities of going electronic in jurisdictions outside the United States, and provide insights necessary for companies to evaluate the opportunities for success overseas.

10:30 a.m.
Esra Update and 2013-2014 Initiatives
Bill Brice, ESRA Vice Chair / CEO AlphaTrust
David Brinkman, ESRA Chairman / CEO AssureSign

10:40 a.m.
Morning Break
Sponsored by:

11:00 a.m.
Keynote: State Government Adoption of E-Signature – The North Carolina Experience
Sharon Hayes, Director of eCommerce Initiatives, Office of State Controller, North Carolina
Government typically has equated to forms in triplicate, faxing, mailing, long queues and limited ability to see into the process. We are one of the first States to apply 21st century tools for electronic signature to a wide range of government services. In this session we'll discuss our statewide approach, specific use cases, and future enhancements such as eNotary.

11:45 a.m. (VA MCLE approved)
E-Sign: Notarization & Recording—"Notary, Submitter, Recorder: A History of Where We Were, Where We Are and Where We Want to Be"
Marc L. Aronson, President & CEO, Pennsylvania Association of Notaries
Paul Clifford, President, Simplifile
Kay Wrucke, President, Property Records Industry Association (PRIA)
This panel will discuss the evolution of notarization and the submission and recording documents in the 3,600 recording jurisdictions in the United States. They will talk about the reality of today's process and their goals for all electronic recording in the future.

12:15 p.m.
Concluding Comments

12:30 p.m.
Conference Concludes