CrownPeak is the web experience management platform for digital marketers who need to launch unified and relevant digital experiences fast, without IT support. As a cloud-based service, CrownPeak requires no software, hardware, IT support or capital expenses and it can be integrated with existing solutions like Adobe, SharePoint or in-house applications.
Pegasystems Inc. & Comet Global Consulting www.pega.com www.cometgc.com
Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics to uniquely give its clients the power to engage customers, simplify operations and Build For Change®. Working with Pegasystems, Comet has built a best practice logic framework to enable client projects to be delivered faster, cheaper and at lower risk whilst ensuring the long term success. The Next Best Action Marketing NBAM framework optimises the delivery of Next-Best-Action messages within digital and traditional channels and can sequence them into customer journeys that last days, weeks, months or even years. The framework, encapsulates the understanding that the end customer will react differently depending on where and how the messages are presented.
GMC Software Technology www.gmc.net
GMC Software Technology is an award-winning leader in the field of Customer Communications Management. The company develops innovative, interactive software applications that enable businesses to transform the customer experience, reduce costs and increase agility. GMCs suite of smart applications deliver critical and regular forms of customer communication, leading the marketplace in customer onboarding and retention applications. GMCs continued growth spans major enterprises in financial services, insurance, wealth management and retail banking worldwide. GMC was recently an IBM Beacon award finalist for Best Industry Solution for Insurance and named a leader in the Forrester Wave for DOCCM.
Avoka, a customer experience management company, specializes in multi-channel transactions. Avoka powers customer engagement applications for banking, insurance, energy, mining, and government organizations worldwide, delivering over 100 million business-critical customer transactions each year into back-office systems.
Percussion Software www.percussion.com
Percussion CMS helps marketers create, publish, and share website content that drives online traffic, engages visitors, and looks great on any device. Percussion powers websites in business, higher education, government, and financial services, helping them measure content impact, improve SEO, and grow business.
SDL allows companies to optimize their customers experience across the entire buyer journey. Through its web content management, analytics, social intelligence, campaign management and translation services, SDL helps organizations leverage data-driven insights to understand what their customers want, orchestrate relevant content and communications, and deliver engaging and contextual experiences across languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, over 400 partners and a global infrastructure of 70 offices in 38 countries. We also work with 72 of the top 100 brands. For more information, please visit www.sdl.com.