"Margins are pinched, loan demand has yet to recover, consumers and regulators are pushing back on all kinds of fees in some ways, it seems as though nothing has changed over the last 12 months." Read more...
Retail Technology for the CIO. New to this years agenda is a separate technology track geared for CIOs, CTOs and tech-savvy retail executives. Four in-depth sessions will talk technology, business and strategy challenges when it comes to retail banking technology.
Lots of banks are looking at whether or not to replace their core systems, not many are taking the plunge. This panel will examine new research from Celent on core vendors and hear from several CIOs who are looking at, or in the middle of, core replacement.
MANAGING MULTI-PLATFORM MOBILE
Iphone, iPad, Android, Web Apps and text banking-many banks have two or more of these platforms rolled out, and are now realizing the challenges of maintaining this fragmented approach. Hear success stories and approaches to tackling the multi-platform problem.
NEXT GEN ONLINE BANKING
Though the emphasis is often on mobile these days, much is changing when it comes to online banking platforms. A look at next-generation online banking, and how it looks and acts more like mobile.
GETTING HITCHED: THE CRUCIAL INTEGRATION OF FRAUD AND AML TECHNOLOGY
Recent enforcement actions in money laundering cases have put AML and fraud detection in the spotlight, and U.S. banks are now moving aggressively toward the integration of anti-fraud and AML technology platforms. This session will examine the trends and technologies at work.
Other Technology-Focused Sessions
PRE-CONFERENCE WORKSHOP: IS THERE MONEY IN THE MOBILE WALLET?: BUSINESS MODELS AND PROSPECTS FOR MOBILE PAYMENTS IN THE U.S.
For the first time since the mobile payments buzz began five years ago, the largest wireless telecom and established payment companies have aligned to provide mobile payments, and it seems well positioned to take off. MasterCard Worldwide, Visa, Inc., Google, and Isis are each offering mobile wallet models. But what are their unique attributes? Are they providing what the consumer wants? Ultimately, how big a stake should you take in it, whether youre a traditional financial institution or a payment technology innovator?
KEYNOTE ADDRESS: BANK 2.0 - HOW CUSTOMER BEHAVIOR AND TECHNOLOGY ARE CHANGING BANKING FOREVER
Brett King, author of the bestselling book BANK 2.0, explains why customer behavior is changing so rapidly. He will discuss the 3 phases of disruptive change - outline why checks are rapidly disappearing - why cash is next and why your mobile phone will replace your wallet in the next 2 to 3 years. King will show how bank branches can adapt and thrive in this new environment.
BALANCING ACT INNOVATION, ROI AND REALITY IN MOBILE BANKING
How does one develop an effective mobile strategy that is not out-of-date the moment its developed? How innovative must traditional banking be to match their competitors in telcom and eRetail? Will regulatory pressures and declining revenues in traditional consumer banking draw attention to or away from mobile commerce? Do you really know what your banking customers want from a mobile channel?