Rich Melville Group Editorial Director
Retail Banking is on the Cusp of Transformation
Today's retail banking environment is one where the challenges of customer loyalty, disruptive technologies, rates, risk and new regulatory requirements must be dealt with simultaneously, and mastered in order to achieve growth.
And as banking is changing, so are we. In 2014, the 19-year old conference formerly known as Best Practices in Retail Financial Services will become Retail Banking 2014. With the new name comes a new focus on the issues keeping bankers up at night: growth, branch optimization, digital banking, analytics, evolution of social media, the CFPB and other new regulations governing it all.
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