Lots of changes in a years time. P to P is expanding, B to B is fragmenting, digital has become more than a device, and Get Smart (our conference theme) will be more than re-run, from look-and-feel to content.
General session speakers and concurrent sessions will address:
Data - The main point of digital is to drive profit out of finance. So, well look at big data what value proposition can banks create from it? and what it means to go digital, beyond devices, to seamless and intuitive ways of living and managing payments where concepts like proactive, predictive, and present (rather than convenient) represent power.
Distribution Now that weve chased customers out of branches and away from bankers to reduce costs, it turns out, they LIKE that so much that theyre using technology to by-pass and avoid dealing with the bank completely. Now what? Well look anew at distribution systems, devices, and demographics.
Dollars While were waiting for real loan demand (beyond stealing each other's assets), well continue exploration of non-bank financing sources, credit risk, portfolio management, and fulfillment efficiencies.
Panels and presentations will include a view of small business banking outside the U.S.; adapting small business banking strategy to reflect the evolving environment; branch sales productivity; changes in marketing to increasingly self-sufficient business owners; perspective about the economy; and views about what products business owners will pay for and how we encourage that behavior.
The vendor hall will feature familiar faces and new ones and more than the usual cheese, cracker, and crudités.
Looking forward to seeing you at the conference,
Nick Miller President, Clarity Advantage