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American Banker - On Focus and In Depth

Saturday, March 20, 2010, as of 07:07 PM EDT

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Citi Sees Weak Demand for Mobile P2P Transfers, for Now

American Banker |  Mar 18

Citigroup has determined that even the people most likely to consider their phones a useful way to send money are still years away from embracing the technology.

RBC Cautious But Will Not 'Bail' on Southeast Market

American Banker |  Mar 12

Speaking at a bankers' conference in North Carolina, Jim Westlake outlined how regulation and risk management practices helped Canadian banks weather the storm.

As B of A Nixes Debit Overdraft, Rivals Stick to Opt-In Approach

American Banker |  Mar 11

Bank of America's plan to block debit card purchases that would overdraw accounts highlights a paradox in the market today: giving consumers fewer choices can be seen as ...

Kinder, Gentler: In Lower Fees, Banks Find an Alternate Path to Profit

American Banker |  Mar 11

A recent survey by the consulting firm Mercatus showed that banks winning high trust scores from customers capture an average 38% of their clients' business, while the ...

Sallie Mae Adds Retail-Bank Products to Savings Lineup

American Banker |  Mar 10

In an effort to offer an array of college savings products, SLM, the education lending and savings company better known as Sallie Mae, announced it had introduced FDIC-insured ...

JPMorgan Chase Brings Back 5% Cash Back

American Banker |  Mar 08

JPMorgan Chase is continuing to revamp its credit card program by resurrecting a rich, and now rare, cash-back reward — with a new, seasonal twist.

VeriFone Goes Retail to Sell Mobile Card Reader

American Banker |  Mar 08

VeriFone says that selling its mobile phone payment terminals through Apple retail stores will deliver payment-card acceptance to an important new market: very small merchants.

Taking Steps to Mesh ATMs with Other Channels

American Banker |  Mar 05

ATMs have long been primarily used for withdrawals, but as envelope-free deposits and other advanced features have become more common, the range of typical uses for ATMs has expanded.

False Alarm as Citi Warns of Old Policy

Disclosure was hard to miss, but also hard to understand

American Banker |  Mar 04

A recent disclosure Citigroup sent to many checking account customers looks like a model of the form: prominent and succinct. But it may have been a bit too succinct.

Wells Fargo Tests ATM Receipt E-Mail

American Banker |  Mar 03

Wells Fargo & Co. is e-mailing participating cardholders automated teller machine receipts as part of a pilot test that began in January.

Special Report

Retail Delivery

Banks are looking at ways to replace the fee income they expect to lose as a result of changes in Regulation E requiring them to ask customers to opt in to overdraft protection.

Column

Make a Friend; Don't Just 'Be Friendly'

Dave Martin is an executive vice president and the chief training consultant at NCBS, a SunTrust Banks subsidiary.Call me nuts, but in an increasingly competitive and commoditized industry, "friend" seems like a strategically good place to be.

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