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The most notable quotes from American Banker stories of the previous week. Readers are encouraged to add their own observations in the Comments fields at the bottom of each slide.
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On the mixed messages banking regulators have sent about deposit-advance loans:

"Four agencies with three answers. Until I see it, I don't expect regulatory coordination." — Richard Hunt, president of the Consumer Bankers Association

Related article: Do Banks Have a Future in Small-Dollar Credit?

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Whistle-blower Everett Stern on Congressional candidacy in Pennsylvania:

"These banks are going to have a real problem when I get into office."

Related article: HSBC Whistle-Blower Launches Congressional Run

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On an anonymous online campaign to combat a federal crackdown on banks and payment processors:

"I have no idea who is behind this, and I don't have any comment." — Marsha Jones, president of the Third Party Payment Processors Association

Related article: Anonymous Website Attacks DOJ probe of Banks

Image: Thinkstock

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On how compliance tasks distract bank management:

"If our executives are becoming experts on regulations... they aren't out making loans or helping our community." — Leslie Andersen, chief executive of Bank of Bennington

Related article: Ranks of Tiny Banks Shrinking as Challenges Mount

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On Bank of America's (BAC) response to customers concerns related to the Target data breach:

"That was pretty poor customer service. That's such a lost opportunity." — Shirley Inscoe, a senior analyst at Aite Group

Related article: Credit Union Outhustles Big Rivals in Data Breach Damage Control

Image: Thinkstock

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On Spanish bank BBVA's struggles to build U.S. brand recognition:

"They're virtually unknown. If you go to 100 people and ask what BBVA is, 99 people will think you're talking about some kind of drink." — Serge Milman, principal consultant with SFO Consultants

Related article: BBVA's Simple Purchase Reflects Mobile Banking's Sizzle

Image: Thinkstock

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On the decision to let Lehman Brothers fail, as described in transcripts from a recently release Federal Reserve meeting:

"I think it's too soon to know whether what we did with Lehman is right… We took a calculated bet." — Eric Rosengren, president of the Boston Fed

Related article: Fed Officials Found Crisis Tools Lacking, 2008 record Shows

Image: Bloomberg News

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On the Consumer Financial Protection Bureau's intention of giving mortgage servicing greater scrutiny:

"Please understand, business as usual has ended in mortgage servicing. Groundhog Day is over." — Steven Antonakes, deputy director of the Consumer Financial Protection Bureau

Image: Bloomberg News

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On why small banks will have little competition from larger rivals in lending to state-licensed marijuana merchants:

"The big banks have no interest in looking at this. There's just not enough there to put their entire business at risk." — Micah Willibrand, an executive at the banking compliance firm Accuity

Related article: Pot Business Will Be a Small-Bank Game

Image: Fotolia

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On a lawsuit the advocacy group Better Markets filed to block JPMorgan's (JPM) $13 billion settlement with federal regulators:

"This lawsuit has almost zero chance of success. It's a better press release than a lawsuit." — Samuel Buell, a professor at Duke University School of Law

Related article: Why Suit Against JPM's $13B Settlement Faces Uphill Battle

Image: Fotolia

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