= Subscriber content; or subscribe now to access all American Banker content.

Rivals spurred American Express revamping.

OCT 12, 1994 1:00am ET

As news of American Express' plans to "reengineer" its card business reached the public last week, the New York-based company's 71,000 employees received a six-page letter from their top executives.

To continue, please or subscribe
FREE 14-DAY
TRIAL
  • Full access to banking's most comprehensive daily report
  • Daily, weekly, and topic-based newsletters and alerts
  • Award-winning analysis and insight, focused on bankers' key concerns
No credit card needed
SUBSCRIBE
NOW
All subscription content plus:
  • Bimonthly industry research reports (including archive)
  • Morning Scan Plus e‑newsletter
  • Full access to 2016: The Candidates, the Issues
Have an account?
SIGN IN HERE
Remember me