In Brief: ABA Compliance Hot Line Up and Running

A compliance hot line is now open for bankers in need of emergency regulatory advice.

Free to members, the American Bankers Association's hot line is open from 10 a.m. to 3 p.m. Monday through Friday.

"A regulation can make perfect sense on paper, but practical application in the real world is another matter," said Cindy Baltierra, director of the ABA's center for legal and regulatory compliance.

"We intend for the hot line to give bankers quick, accurate information anytime they run into the unexpected," she said.

While some queries will be answered the same day, some that need research might take longer, she said. If ABA staff members are not able to answer a question, the caller will be referred to another source, such as a government agency.

The compliance hot line's number is 800-551-2572.

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