OMAHA - First Data Corp.'s Card Services Group has begun storing cardholder statements on CD-ROM, allowing issuers to view and print full- color copies immediately.
The service, Statement CD-ROM, is said to be more efficient and space- saving than microfiche. A single disk can hold more than 250,000 statement pages, the equivalent of 1,600 separate microfiche.
"CD-ROM will improve our clients' operating efficiency by increasing productivity and reducing costs," said Wayne Johnson, Card Services Group executive vice president. "It will also allow our clients to be more responsive to their customers, thereby increasing cardholder satisfaction and retention."
He said the capability will be extended in coming months to merchant services.