FUTUREBANKING
Intuit, once a favored underdog in financial software, is taking heat from bankers on pricing and sales tactics. But Scott Cook, the company's chairman, has an answer: the nine million users of his Quicken program. Pullout section
WASHINGTON
The Bankers Roundtable still doesn't have an answer for Rep. Jim Leach on whether it supports his Glass-Steagall reform bill. Page 4
Even an entreaty from President Clinton couldn't change senior bankers' view that any thrift fund fix must include charter reform. Page 4
REGIONAL BANKING
Wachovia's consumer services chief, W. Doug King, said he plans to retire this summer, the third top executive to do so in two years. Page 5
INVESTMENT PRODUCTS
Mellon, through its Dreyfus subsidiary, is joining the major banks trying to do more business with the almost-wealthy. Page 7
MORTGAGES
Fleet Mortgage Group is planning to close as many as 30 of its 75 loan offices soon. It becomes the second of the five biggest mortgage servicers to plan office shutdowns, joining Chase Manhattan Mortgage Corp., the subsidiary of the giant New York bank. GE Capital's mortgage unit got out of the retail business and cut back on wholesaling last year. Page 11
Shareholders of Hamilton Financial Services approved a sale to Harbor Financial Group for about $3.6 million. Page 10
SMALL BUSINESS
First Union has taken direct aim at American Express with a push to offer more credit cards to small businesses. Page 8
First National Bank of Boston has launched a quarterly full-color magazine for its 57,000 small-business customers. Page 9
TECHNOLOGY
Bank technology stocks performed generally well for the week, as investors shook off fears of inflation. Page 12
Brightware Inc. has received $3 million in new venture-capital funding from a unit of Norwest and Venrock Associates. Page 12
A unit of the world's largest vendor, Software AG of Germany, said its core banking system is now widely available in the United States. Page 15
MARKET MONITOR
With economists and bond traders at odds on the direction of interest rates, bank stock investors may need to reevaluate their strategy. Page 25
MBNA stock was lifted by news of lower credit-card delinquencies - 3.42% in April - the lowest level in five months. Back page
The American Banker yield and rate survey reveals directly opposed views on where interest rates are headed. Page 25
LETTERS Page 17
