Industry Exchange

How Will the Mircosoft First data Corp. Venture Affect bank's electronic bill presentment plans?

Peter Kight

CEO

CheckFree

"The net effect will be that the banks will recognize the potential threat of Microsoft entering this space-long after having promised not to. That they are clearly positioning the Microsoft "post office" to be a central data mining source. ...This will speed the banks to

market, recognizing that if they don't get into the market, potential

powerful competitors such as Microsoft will go into the market anyway."

Bill Burnham

senior research analyst, e-commerce

Piper Jaffray

"Banks (are) like deer caught in the headlights; they're sort of frozen between all of the different options for bill presentment. ...It's much ado about nothing (though) because, try as they may, the banks really aren't in the drivers seat when it comes to electronic bill presentment, it's the billers who are in the driver's seat."

Richard Crone

vp and general manager

CyberCash

"(Banks) most prized and coveted customer, the large corporate depositor, is moving to electronic presentment and will demand electronic payment services at their own location, that is their own Internet Web site. So the big challenge for the bank is to provide depository services at the billers own Web site, if they don't, they run the risk of losing the daily touch point to an interloping third party."

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