A subsidiary of Norwest Financial Inc. has chosen software from Mobius Management Systems Inc. as the foundation for a customer information management initiative.
Mobius' Electronic Document Warehouse will give users at 1,300 Norwest Financial branches and affiliate locations instant on-line access to information about loans and collections, statements, and other customer correspondence.
Norwest Financial Information Services Group projects having 45,000 users of the system within five years.
"We wanted a comprehensive system that will enable us to deliver better customer service-the key differentiator in the financial services industry today," said Denny Johnston, president of the information services group and senior vice president and chief information officer of Norwest Financial.