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BB&T Using Fiserv E-Signature Service

Partner Insights

BB&T Corp. of Winston-Salem, N.C., has begun to use Fiserv Inc.'s Secure Lending service to deliver initial disclosures and other pre-closing documents electronically to borrowers.

The $152 billion-asset BB&T will send the documents electronically from its loan origination system to Fiserv's Web site, where borrowers can view, print, download and sign them electronically, the vendor said Thursday.

BB&T soon will be able to send copies of the electronically signed documents, along with any unsigned versions, directly back into its loan origination system, where they will be transferred into the company's internal document repository, Fiserv said.

The electronically signed originals also can be stored in Fiserv's eVault archive.

"In addition to lessening our environmental impact by replacing paper-based methods with electronic procedures, we expect to see cost savings and increased customer satisfaction from borrowers using this quick and convenient process," Matt White, a senior vice president at BB&T and its mortgage technology manager, said in a Fiserv press release.


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