Citigroup Weathers Website Slowdown


Citigroup (NYSE: C) is seeing its website slow down amid a wave of distributed denial of service attacks on the nation's biggest banks.

Some customers of the third-largest U.S. bank by assets reported difficulty accessing their accounts on Wednesday, a day after a hacktivist group that has claimed responsibility for a series of electronic assaults on at least 10 banks since September threatened more attacks.

"This afternoon, Citi experienced temporary interruptions in the availability of some of its websites," Citigroup spokesman Andrew Brent said Wednesday night in an email. "We worked to resolve the situation in a matter of hours and continue to monitor online activity."

Visitors to, a website that tracks website outages, recorded 144 reports Wednesday night from people who claimed to have difficulty logging in to their accounts at Citigroup within the most recent 24 hours, compared with a total of 154 reports in the past week.

The slowdown follows a vow Tuesday by the al Qassam Cyber Fighters Group to sustain the assaults, which can overwhelm banks' websites and prevent customers from accessing their accounts. "This week also widespread attacks will be carried out on U.S. banks like previous weeks," the group wrote in a message on Pastebin, a website used by programmers.

The group pledges to continue the barrages as long as a trailer for an anti-Muslim film remains on YouTube, which says the trailer complies with the company's content guidelines.

BB&T (BBT), Wells Fargo (WFC), U.S. Bank (USB) and PNC Bank (PNC) all have seen their websites besieged recently as well.



'The Law Penalizes the Consumers It Set Out to Protect': Comments of the Week

American Banker readers share their views on the most pressing banking topics of the week. As excerpted from the Comments sections of articles.

(Image: Fotolia)

Comments (0)

Be the first to comment on this post using the section below.

Add Your Comments:
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.

The Most Influential Women in Payments

What does it take to lead in the still-mostly-male world of payments? This year's 20 Most Influential Women in Payments share stories about how they got to the top, their vision for the future of payments (hint: it's mainly mobile), and advice to other women working their way up the ladder.

A Newsletter featuring Bank Technology News' top stories plus special reports and data

Already a subscriber? Log in here
Please note you must now log in with your email address and password.