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OCC Bungled Foreclosure Settlement from Start to Finish

MAR 6, 2013 6:31pm ET
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Thomas Curry keeps insisting the decision to end the independent foreclosure review will deliver fatter checks to more borrowers.

"Our new approach will get more money to more people much more quickly," the Comptroller of the Currency said Feb. 13.

But where's his proof?

Barbara A. Rehm

The government's deal with 13 servicers to end the unwieldy review of 4.2 million mortgages affected by the 2009-10 robo-signing scandal may indeed get money to borrowers faster, but it will not ensure they receive more money.

That's because the government does not know which borrowers suffered what degree of harm.

The settlement should fit the harm, but the Office of the Comptroller of the Currency is making the harm fit the settlement.

According to an amended deal revealed last week, 13 firms will pay $3.6 billion to these borrowers. The servicers themselves will slot each borrower into one of 11 categories, depending on their circumstances. The OCC has pledged to review the servicers' decisions, but borrowers will have no say and no way to appeal.

The Comptroller's Office has not yet put a dollar figure on any of the 11 categories.

Instead, the agency plans to wait to see how many borrowers the servicers slot into each category and then the agency will assign a corresponding payment. That way the money paid out will match the total committed by the servicers.

The OCC did release a matrix last June with 13 categories of harm, and the corresponding payouts ranged from $1,000 to $125,000.

The agency has condensed the number of categories to 11 and says it is now reworking the dollar payments. It won't say when the new numbers will be made public, which undercuts the agency's promise to have checks arriving in borrowers' mailboxes within weeks.

But the OCC has said that every borrower, regardless of harm, will receive some remuneration. And it has confirmed the maximum payment to any single borrower will be $125,000, but the agency has never explained how it set that ceiling.

Among the circumstances that would have earned the maximum payout under the June 2012 matrix was a borrower who was foreclosed upon even though the loan was not in default. If that happened to me, I'd want more than $125,000.

The national newspapers have dug into this story and lawmakers are demanding better, deeper explanations from federal regulators.

I think it's becoming increasingly clear that the Comptroller's Office moved to settle too quickly. The agency should have held off settling with servicers until it had more information.

The consultants who were reviewing the mortgages claim they were on the verge of giving the agency the first set of statistical data on how much harm had been inflicted when the agency pulled the plug on the review and settled with the servicers. A pilot remediation project was in the works, too.

It's natural to be skeptical of the consultants; they've all just lost lucrative work. But they did spend the past year-plus trying to figure out which foreclosures resulted from a servicer's error so, like it or not, they are in the best position to assess borrower harm.

If the Comptroller's Office had waited for the consultants' preliminary results, then at least it would have some justification for the settlement's dollar figure.

The OCC says it arrived at the cash portion of the $9.3 billion settlement through a careful calculation.

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Comments (10)
It was tough enough for struggling homeowners who really got hit from both sides of the crashing market.. I was hit hard with income because I was a residential contractor building homes and on top of that lost everything I built with my own two hands.. I was trying to work out a deal with my mortgage provider and and found out by a friend of mine that they were buying my home from another company.. My mortgage company had transferred my loan to another nservice provider and had foreclosed on my home before I even had all my personal belongings out of my own house and also after I had just sent them over 4000.00 so I really would like to know where my money went... Yeah I'm gonna be beyond upset if I receive a 1000.00 settlement check.. I filled out the papers to have this review done for a reason.. I lost over 200000.00 equity in a home I built myself.. And to find out that the OCC settled on this really concerns me...
Posted by Aprilwv | Tuesday, April 02 2013 at 3:26PM ET
I was laid off from my job in 2008, my husband lost hours for over a year. We were struggling to keep our head about water. We called BoA in an attempt to get a modification on our loan. We submitted all the paperwork that they requested, we called for months and they kept telling us it was being reviewed. Meanwhile, the sheriff comes knocking on the door with a letter stating that our home was in foreclosure. There were even times when my husband would call and demand to speak with a supervior at BoA, they would give us a number, and it would be busy... all day, everyday. We ended up short selling our $275,000 home for $170,000. Watched everything we dreamed for and worked hard for go out the window. We ended up filing Chapter 7. The emotional effect this entire process had on our life cannot be put to a dollar amount. While we were at our court date for a bankruptcy, we sat and listened to a couple attorneys talking about a client that was able to get a modification for $100,000 less than the principle balance of their original loan. I couldn't help but start to sob. We couldn't get one single ounce of help from BoA. If a check comes, and it is for $1,000, that will be just another slap in the face.
Posted by jpavs77 | Wednesday, April 03 2013 at 1:03PM ET
No borrowers who were not already seriously deliquent were foreclosed upon. The $30 billion extorted from the banks is more than 100 times the actual documented harm to borrowers such as under SCRA. Decisions to borrower come with known opportunities and consequences. One of the consequences is that is you stop paying you may lose your residence. It's called accountability.
Posted by JPJC | Friday, April 05 2013 at 2:14PM ET
@JPJC: Can it truly be said with authority that "no" borrowers who weren't seriously delinquent were foreclosed upon? None at all? Just one would be too many. (And a few years ago there was a handful of documented cases of servicers mistakenly initiating foreclosure on homes that were free and clear!) Even if there were none: Was the practice of robosigning not a violation of due process on a large scale? Yes, of course contracts should be honored. But when enforcement of contracts means evicting a person from a home, asking for proof of standing seems like more than a mere technicality. Thank you for commenting -- MH
Posted by Marc Hochstein, Executive Editor, American Banker | Friday, April 05 2013 at 4:23PM ET
Addendum to previous comment. Here's a link to an AB story from March 2010, about six months before the world "robo-signing" entered the lexicon. "Seizing the Wrong Home: Rare, But a PR Nightmare." http://bit.ly/cCTSDA
Posted by Marc Hochstein, Executive Editor, American Banker | Friday, April 05 2013 at 4:45PM ET
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