SCHOOL OF FACEBOOK: "If you are going to post or share information, we are going to teach you how to do it and then monitor it, rather than let people do it secretly and pretend it isn't there," said Brian Koss, executive vice president of Mortgage Network Inc.

Tech Makes Mortgage Leads Easier to Manage, Harder to Control

Customer relationship management technology and new regulations require lenders and loan officers to re-evaluate how they manage the ownership and use of lead sheets.

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