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WATCHFUL EYE: "Once banks send their customers to other lenders they have no visibility. Banks need to do due diligence … and give their customers options," says Rohit Arora, CEO of Biz2Credit.

Community Banks Seek Alternatives to Aid Small-Business Clients

As more community banks look at working with alternative lenders, they must be mindful of the regulatory and reputational risk that can occur if they make a bad referral.

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