"I think it's a very dangerous thing to do."
Chairman and CEO of U.S. Bancorp, on the need to avoid large acquisitions in this iffy regulatory and business environment
Thomas Baxter Jr.
"Nothing focuses the attention like a hanging."
General counsel of the Federal Reserve Bank of New York, urging banks to punish badly behaving senior executives to foster a more ethical culture
"One of the things that makes my job easier than my predecessor's is that we can't acquire something."
President and CEO of Bank of America, drawing laughs at a bankers' conference
"I don't know if after 2008 they're ever going to shake that, because of the dishonesty of their practices."
Director of the 1987 film "Wall Street" and its 2010 sequel, on his doubt that bankers could ever restore their reputations after the financial crisis
"The 'GSE model' for the secondary mortgage market was not flawed. It was sabotaged."
Fannie Mae's former chief financial officer, on who's to blame for the troubles at the government-sponsored enterprise
"They are judging your services compared to Zappos, Amazon and Google. They are not just comparing Harris Bank to Chase."
Perseus Technical Strategies CEO, on why online banking customers have high expectations
A police officer "pulled him out of the house and said, 'If you ever go back in there again, I'm going to throw you in jail for the rest of your life.'"
Chairman and former CEO of PNC Financial Services Group, describing how banks used to do home foreclosures in 15 minutes instead of two years
"Part of my job is building strong relationships and being able to recommend quality products. I don't think you can do that through a video screen when you're never going to know the customer and the customer will never know you."
Bank of America teller, explaining why a group of New York tellers conducted a sidewalk protest against the rollout of automated teller machines with video teller assist