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Renee Brown
"It is the new water cooler and street corner where people are gathering to talk."

Wells Fargo's social media director, on why the company constantly monitors social networking sites like Facebook and Twitter.

Benjamin Lawsky
"We should publicly expose, in great detail, the actual, specific misconduct that individual employees engaged in."

New York's superintendent of financial services, calling on regulators to shame and prosecute bad actors on Wall Street.

Catherine Bessant<
"It's hand-to-hand combat."

Bank of America's global technology and operations executive, on the challenge of competing with Silicon Valley to recruit tech talent.

Charles Schumer
"All too often we have regulators who don't understand how the private sector would act and the private sector runs rings around them."

U.S. senator, D-N.Y., on why he thinks Stanley Fischer's Citigroup experience is an asset to the Federal Reserve.

Bill Dudley
"I don't want senior bank management to feel, 'Oh gee, if we solve "too big to fail," we're done.' "

President of the New York Fed, explaining why he chose to speak out about what he sees as deep-seated cultural failures at large financial institutions.

Terrence Boyle
"Did they threaten their lives? Did they send some of the 'boys' over? They sent you the collected series of 'The Sopranos'?"

U.S. District Judge in an "Operation Choke Point" case, asking how a bank, which said it tried to sever a relationship with a payments processor for online payday lenders, had been forced to continue it.

Marc Stefanski
"Our goal is to make every customer - new or existing - feel the warmth of Third Federal, like sunshine and blue skies."

Chairman and CEO of Third Federal Savings and Loan in Cleveland, on the expansion of its mortgage and home equity lending to a handful of new states.

Steven Antonakes
"Your job must suck."

Consumer Financial Protection Bureau's deputy director, quoting a convenience store clerk's reaction to hearing he was a bank regulator.




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