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American Banker - On Focus and In Depth

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Saturday, March 20, 2010, as of 02:48 PM EDT

Improving correspondence management for financial services firms

Price: FREE
Publisher: Adobe
Publication Date: Wednesday, July 1, 2009
Pages: 7
Document Format: PDF

This white paper explains why successful financial institutions are making correspondence management a priority, and why it offers the best opportunity to improve customer experience and satisfaction. In addition, it describes how efficient generation and management of outgoing communication can lead to significant cost savings and increased profit.

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