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American Banker - On Focus and In Depth

Friday, March 12, 2010, as of 05:05 AM EDT

Case Management for Fraud

Price: FREE
Publisher: SAS
Publication Date: Tuesday, February 2, 2010
Pages: 12
Document Format: PDF

Read about how SAS® Enterprise Case Management software significantly reduces the time and effort of investigating fraud and resolving customer service cases. For example, one firm reported that it now manages the same volume of cases with 26 percent fewer work hours. This paper offers a holistic perspective on how to open communication between departments and resolve issues that would be missed with today’s siloed processes.