Financial Insights relied on a number of sources to gather the data used in the sixth edition of the FinTech survey.

This year's FinTech Top 10 includes core processors, ATM vendors, payments giants, outsourcers and a new entrant — lending technologist LPS. Here's a look at how they got there.

Daniel Robbins, senior vice president and director of retail operations at Atlantic Southern Financial, is on a mission to cut expenses and improve customer service. Communication and automation are the heart of the strategy.

Those firms that have invested in both human decisioning and advanced analytics are, and will be, the survivors.

Adoption slows in face of recession, but providers' innovations lend wide acceptance an air of inevitability; iPhone's success provides a stable, successful platform for mobile banking.

Union Bank is undertaking the biggest core replacement project in the U.S. in years. If the Infosys platform lives up to its promise, other banks may have little choice but to consider following suit.

Author Susan Weinstein says there's more to Web design and usability than meets the eye.

Outsourcing bank processes like risk management is in vogue, but isn't without its own inherent problems.

Teller capture is a bigger IT commitment than branch capture, but the ROI can be more appetizing. And the scanners are getting cheaper, too.

Mobile money transfers have shown promise with the demographic in a variety of tests. Those conducting the tests say they've learned a lot about this crowd's likes and dislikes.