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By Katherine Kane
NOV 4, 2009 11:50am ET

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CASE STUDY

Crisis Outreach: Small Bank Taps into YouTube

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When Stephen Fleming took the helm of a Sacramento community bank in September 2008, he needed answers: how do you speak directly to the issues that were looming large in the media and on the minds ...

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17th Annual Best Practices in Retail Financial Services Symposium
March 11-13, 2012
Boca Raton Resort & Club, Boca Raton, FL
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