Topic
Regulatory Restructuring
President Obama signed the Dodd-Frank Act into law on July 21, 2010. Although passing the law took more than a year or rigorous debate, the hard part has just started. Regulators are beginning the task of implementing the law's provisions, a process that will take years. Following is some of American Banker's critical coverage in this area.
Ranking the Banks: Reputation
The brands consumers trust most, and what they can teach the rest of the industry
American Banker | May 11Repairing the industry’s reputation is one of the greatest challenges facing bank executives. Some banks are doing a better job than others. Is yours one?
Last year, American Banker’s, “Bank Reputation Rankings Flash Red” became the year’s most-read story. Thousands of bank execs like you were wondering where they ranked, how they could manage their reputation risk and improve perception among their customers.
Once again, American Banker has commissioned Reputation Institute to survey more than 5,000 consumers and rank 30 of the largest retail banks against each other on factors that include ethics and transparency, products and services. Participants in this live, interactive Web seminar will get a sneak-peek at the results two weeks before they’re published in American Banker.
Once the rankings are revealed, executives from top-ranked banks will share their insights on why they think their banks rose to the top of the list, and what the industry can learn.
This live, interactive Web seminar will:
- See how 30 of the largest retail banks stack up against each other
- Hear directly from two executives from the highest ranked banks about how they manage reputation risk and repair consumer perception of the industry
Moderator:
- Heather Landy, Reporter, American Banker
Panelists:
|
Shelaghmichael Brown |
|
Ellen Costello |
|
Anthony Johndrow |
Who Should Attend
- Bank CEOs
- CMOs
- Heads of retail bank operations
- Customer experience executives
- Heads of bank corporate communications
Hosted by:
American Banker in association with Reputation Institute*Source: American Banker article, Bank Reputation Rankings Flash Red, May 17, 2010, by Heather Landy: http://www.americanbanker.com/issues/175_93/reading-reputation-scorecard-1019174-1.html
FDIC and Overdraft: FAQ and Assessing Risks
American Banker | Apr 28The FDIC recently clarified its guidance on overdraft protection programs (FIL-81-2010) in a way that banks find somewhat more palatable, stressing that the guidance letter is "just guidance," not a regulation, and intended primarily to be used when conducting a formal risk assessment of existing overdraft programs.
This Web seminar will cover the basics of the FDIC’s clarification of its guidance, what questions remain, as well as offer perspectives on how banks and vendors are preparing for the upcoming round of exams in which regulators will be taking a closer look at the reputational, legal, and customer risks posed by every FDIC-regulated bank’s overdraft product portfolio.
This Web seminar features three highly-qualified speakers with distinct areas of expertise:
Trish Dorsey, Senior Vice President of Financial Services Brand and Communications at TNS Global, will offer the consumer and institutional perspective on FIL-81-2010. Discussion points will include insight into consumers' reaction and how TNS's client banks are responding to the regulations.
Attorney Thomas P. Quinn, Jr., a partner at Piece Atwood, will cover the specifics of the clarification, including topics like the FDIC's position on de minimus fees, the definition of an occurrence, item order processing, and acceptable forms of customer communications and counseling.
Kathlyn L. Farrell Managing Director at Treliant Risk Advisors will offer an overview on the basics of performing the risk assessment examiners will be looking for.
The panel will be moderated by Rebecca Sausner, editor at large, Bank Technology News. There will be a Q&A period at the end of the call and speaker presentations will be available to participants. Don't miss this final installment of American Banker's "Overdraft Rules" Webinar series.
Speakers:
Trish Dorsey
Senior Vice President of Financial Services Brand and Communications
TNS Global
Thomas P. Quinn, Jr.
Partner
Pierce Atwood, LLP
Kathlyn L. Farrell, CRCM, CAMS, AMLP
Managing Director
Treliant Risk Advisors
Senators Raise Fears on Industry Stability, Dodd-Frank Burden
American Banker | Feb 17Senate Banking Committee members raised a host of concerns Thursday about the state of the financial services industry as regulators grapple with a mountain of new rules mandated ...
Panel Opens New Congress With Partisan First Step
American Banker | Jan 26The year's first House Financial Services Committee hearing showed the panel's handling of banking-related legislation in the new Congress might prove just as partisan as the last.
Source: Administration Holds GSE Plan Again, Shoots for Next Month
American Banker | Jan 24The Obama administration will not make its Jan. 31st deadline for proposing reforms to the government-sponsored enterprises, an administration official said Monday.
Infighting Among Agencies Stands in Way of Mortgage Servicing Rules
American Banker | Jan 21The biggest obstacle to reforming mortgage servicing may be that regulators cannot agree on the proper vehicle for it.
Banks Launch Multi-Pronged Assault on Debit Interchange Restrictions
American Banker | Jan 20The banking industry is mounting an assault on multiple fronts to weaken, stall or repeal the restrictions on debit interchange fees championed by Sen. Dick Durbin in Dodd-Frank.
New 'Abusive' Standard in Dodd-Frank Has Bankers Nervous
American Banker | Nov 22The inclusion of one word in the Dodd-Frank law is raising concerns among bankers that it will lead to a ban on certain financial products or services.
House GOP Oversight Likely to Shape Reform Rules
American Banker | Nov 05House Republicans, almost certain to be frustrated in trying to repeal provisions of Dodd-Frank, are likely to find success in using oversight powers to curb implementation.
OTS-OCC Merger Beset by Conflicts, Bitter Feelings
American Banker | Oct 08Three months after the regulatory reform bill ordered the OTS' elimination over the next year, efforts to bring the agency into the OCC fold have been plagued with bitterness ...
