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The Scramble for Consumer Banking Profits
March 6, 2013

Banks are suffering a squeeze on consumer banking profits as regulators clamp down on everything from debit card interchange fees to overdraft charges and payment protection plans. Citigroup (NYSE:C) became the latest big bank to feel the bite when last week it boosted reserves $266 million to cover claims it wrongfully sold credit card payment protection. The question for banks large and small is whether emerging mobile and other services can ever make up for declining revenues elsewhere.

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