Viewpoints: Technology
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2011
For Core System Upgrades, Strategy Matters as Much as Software
American Banker | Jun 16 Modernizing a bank's core requires more than bids from vendors. Project leaders need a clear roadmap and executive buy-in.
FASB-IASB Move a Step Toward a Global Fair Value Standard
American Banker | May 23 Feel-good moments in accounting are rare, but the federal and international boards recently reached a milestone.
Better Banking Intelligence via Smartphones
American Banker | May 23 With the functionality of smartphones and tablets increasing there comes a number of considerations for on-the-go bankers who need to access data through those platforms.
We Need the Financial Equivalent of Bar Codes
American Banker | May 12 The lack of data standards prevents regulators from obtaining a global view of the underlying positions for valuation in order to detect systemic threats.
Tricky Balancing Act in Collections
American Banker | May 10 The use of analytics for marketing purposes is already a well-established practice at many banks. Use similar methods when contacting customers with past-due accounts.
Don't Let Tech Jargon Cloud Your Judgment
American Banker | May 5 How many times have you heard a technology service provider say "It's hosted in the cloud"? Is that really all there is to it? Just put it in the cloud and off it goes?
Mortgage Reg Problems, Tech Solutions
American Banker | Apr 28 Lenders must leverage technology, integrating compliance issues into systems such that compliance is a natural part of the workflow from loan origination to secondary marketing.
Mortgage Lenders Need a Social (Media) Life
American Banker | Apr 5 Mortgage banks must adapt their strategies to stay competitive. They must leverage various social media platforms and convey their value proposition in a persuasive fashion.
Avoid Bloated, Bogged-Down Governance
American Banker | Apr 4 During times of transformational change the governance structure and process tends to get complicated. These programs require full dedication and adoption of four features.
Five Bank IT Projects Better Left to Outsourcers
American Banker | Mar 17 With project management activities consuming time and money and a high turnover rate among project managers, it's little wonder that banks are ready for a better model.
Find Small-Business Leads via Social Media
American Banker | Mar 15 Various e-communications solutions offer banks an easy method for identifying small-business customers within their retail customer accounts and marketing to them.
Playing Catch-Up on Authentication
American Banker | Feb 18 With advances in technology, a corresponding rise is visible in the type and number of threats, especially online criminal activities, posed to institutions.
New Computer, New Modeling Possibilities
American Banker | Feb 9 The computer system called Watson will battle two quiz-show champions in a game of Jeopardy! The potential applications of this technology to transform particularly finance are enormous.
Extend Remote Deposit to Small Firms
American Banker | Feb 1 Whether you offer RDC to customers is no longer a question. What is crucial is how you market the service to existing and prospective customers to ensure its success.
Viewpoint: Motivate Customers to Take Security Measures
American Banker | Jan 24 Is it crazy to suggest that we create new gadgets and technologies for security that are appealing and that people will want to use?
Column: Give Them What They Can't Get on the Smartphone
American Banker | Jan 5 Technology doesn't slant the playing field. It levels it. In our industry, technology and pricing are actually the simplest things to copy. Over time, they do not differentiate.
2010
Viewpoint: Use a Scalable Platform to Meet Small-Business Needs
American Banker | Dec 29 As the customer's needs grow, a bank should simply activate options to essentially deliver a "new," yet familiar, product without forcing the customer to make a wholesale platform change.
Viewpoint: Help Your Small-Business Clients Protect Their Identity
American Banker | Dec 28 What's troubling for small businesses (and big ones) is that ID theft is often perpetrated as an inside job by employees, who frequently have unfettered access to sensitive company data.
Viewpoint: Technology Eases the Risk Management Burden of CRE Lending
American Banker | Dec 27 Specialized commercial real estate loan management systems can and will provide the solutions required for institutions to more effectively manage their existing portfolios.
Feedback: Cloud Data Can Be Safe Despite WikiLeaks Fears
American Banker | Dec 22 Re: "WikiLeaks, Amazon & You: Will Banks Hesitate in the Cloud?" [Dec. 9] The article indicates that institutions that adopt cloud-based solutions in the near term will do so by building their own private infrastructures. Though I understand the motivation, financial institutions do not need to build expensive systems on their own.
Viewpoint: Mod Challenges in Second Liens
American Banker | Dec 6 Even if the second lien is with the same servicer, there are still formalities related to stakeholder compliance, risk analysis and record keeping to name a few.
Viewpoint: Time for Better, Faster Approaches to Risk
American Banker | Dec 2 While the final rules emanating from the act are still being drafted, the focus on identifying, managing and documenting risk will be more important than ever.
Viewpoint: To Match Fraudsters, Defenses Must Be Flexible
American Banker | Nov 30 Financial institutions have moved quickly to meet expectations, introducing products and services that leverage technology advances, but these advances also have a dark side.
Viewpoint: Integrate Customer Data to Improve Collections
American Banker | Nov 15 Lenders that implement more data, statistics and analysis are able to make better decisions and determine the best responses for customers on the verge of delinquency.
Column: Speed Up Test-and-Learn to Find Retail Product Winners
American Banker | Nov 8 You can learn the risky, expensive way — by pursuing manifest destiny or the old and slow test-and-learn. Or you can test and learn faster, more economically and with much less risk.
Viewpoint: PFM Is Big Banks' Revenue Remedy
American Banker | Oct 26 Banks can not only strengthen customer loyalty by helping users better manage their money but also leverage a comprehensive view of customers' financial positions.
Viewpoint: Making Alerts Work for You and Your Customers
American Banker | Oct 25 As consumers increasingly embrace online or mobile banking, banks that wish to retain and expand the customer base must offer related products such as alerts online.
Viewpoint: Better Bets in Data Security
American Banker | Oct 21 Tokenization versus encryption has been a topic of debate over the past year, but confusion remains around which technology will best enable compliance with the PCI DSS.
Viewpoint: Good Time to Push Remote Deposit Capture
American Banker | Oct 14 Aggressive RDC campaigns make sense in tough times. Those banks that forfeit these relationships short-term for modest margin improvement will pay a lot more to reacquire them later.
Viewpoint: Repeal of Reg Q a Great Opportunity for Community Banks
American Banker | Oct 6 The repeal of Regulation Q, which prohibited banks from paying interest on business checking balances, would allow banks to offer their customers fairer value for their deposits.
Viewpoint: Clearing the Gridlock of Online Services
American Banker | Sep 30 While technical and marketing challenges have been met, industry leaders believe immediacy and mobility are the current issues that may constrain online banking's growth.
Viewpoint: A Better Way to Protect Payment Card Data
American Banker | Sep 9 While some card processors have taken steps to address payment card fraud, industry alerts and payment card industry compliance audits alone do not provide sufficient protection.
Feedback: Article Condescends to Generation Y
American Banker | Aug 30 Re: "r u Ready 4 New Ways 2 Engage?" [Aug. 27] As both a member of Generation Y and an active communications professional, I find the viewpoints in this article condescending and an inaccurate snapshot of effective marketing.
Viewpoint: r u Ready 4 New Way 2 Engage?
American Banker | Aug 26 While texting and SMS messaging may not appear serious or formal, there is a very serious side to using this form of engagement.
Viewpoint: Be More Proactive in the Fight Against Cyberfraud
American Banker | Aug 23 Banks that leverage the new technology and the Nacha and the FBI guidelines will be able to avoid the risk of the ever-evolving threat of next-generation malware.
Viewpoint: Tablet Devices Are in Banking's Probable Future
American Banker | Aug 12 Banks should always keep consumers' needs in mind, in order for them to evaluate the potential ROI for banking services designed for the iPad, while delivering services people will use.
Viewpoint: Customers Can Help Make Security Work
American Banker | Aug 11 Consumers are accustomed to buying various levels of insurance to protect themselves. The time may have come to offer them security-level choices relating to the wired world we live in.
Viewpoint: Mobile Payments Call for Clear Consumer Protections
American Banker | Aug 9 Clarifying the rules before the infrastructure for new services is fully created should reduce the cost of complying, since the protections can be built into the new products.
Viewpoint: U.S. Ready for Adoption of EMV — and Beyond
American Banker | Aug 3 Whether or not EMV takes off in the U.S., the country is ready for it — and the underlying technology will be able to evolve with smart card innovations beyond EMV.
Viewpoint: Getting to Your Ideal Level in Fraud Prevention
American Banker | Jul 21 Financial institutions that lack robust analytical approaches and rely on large investigative teams are working at a decided disadvantage.
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