Date: November 30, 2016
Time: 02:00PM ET
Duration: 1 hr
Are you collecting through text? Are your customers able to schedule online payments easily?
Today's savvy customers are looking for a convenient digital experience, and they want to feel respected and in control. Digital self-services, when used to resolve issues autonomously, can help you foster and maintain relationships as you reach out to customers and avoid embarrassment. And by automating key decisions, you not only reduce costs, but you ensure compliance with constantly changing regulations.
Join our webinar to learn how to overcome the challenges of managing and coordinating customer omni-channel communications. We’ll share how you can drive optimum customer experience with profitable results – Go Digital and Collect More!